Making the Grade: Savannah Realtor® Relies on WIN for Foreign Home Buyers
July 02, 2006 // Franchising.com // Savannah, Georgia-based Realtor Claudia Armbrister has a golden roster of clients that includes buyers from all over the world. While the RE/MAX Savannah agent says meeting and helping people from places like Australia and London is very satisfying, she says the worldwide clients also bring with them an unusual set of problems: "I figure 50 percent of the time my clients are not even there for the closing. They may be moving from Australia to Savannah and cannot possibly make the closing."
Armbrister depends heavily, therefore, on the Seattle, Washington-based firm, WIN Home Inspection, a national inspection company servicing 32 states across the country. Thanks to WIN's "top inspection process," the Realtor enjoys peace of mind knowing that the house is in top-notch shape for her clients.
"I have clients coming to me from all over the world and the typical inspectors writing inspections on their clipboards just don't cut it for my people," says Armbrister emphatically.
On the contrary, she explains, WIN Home Inspection is setting a new standard of excellence in Savannah by delivering exactly the type of home inspections she needs.
"John Underwood, the WIN Home Inspector I use, is totally computer savvy—he walks every part of the house and types into his computer room by room by room. He doesn't miss a thing," says Armbrister.
"WIN really gives very professional, very personal service right from the get-go," she continues. "WIN Home inspectors are very well qualified to do inspections. The company encourages home buyers to come to the inspection so that the inspector can explain any issues the house might have. Believe me, WIN inspectors are so thorough, if the house has issues the inspector will find them."
Another important reason for using an inspector from WIN, explains Armbrister, is the remarkable patience inspectors have with buyers and sellers; the inspectors are very willing to educate clients about the inner workings of the house. "Because so many of my clients are from other countries, many of them don't speak English and don't understand the different components of the home. The inspector from WIN Home Inspections just walks them through it all and explains very patiently how everything works. I had one client the inspector spent four hours with—and that was after the inspection was already finished!"
Perhaps most importantly, says Armbister, is the high level of customer satisfaction she experiences by using WIN Home Inspections. The Seattle-based company sends out detailed surveys to every home buyer/seller and real estate professional associated with the transaction and Armbister reports consistent high rankings from her clients for WIN.
Concludes Armbister: "WIN home inspectors are so thorough and so well respected that if a seller has WIN do an inspection before putting his or her home on the market and the seller can advertise that WIN has inspected the property, that's a selling point worth its weight in gold."
*As seen in RISmedia's Real Estate Magazine, August 2006, www.rismedia.com*
About WIN Home Inspection
WIN Home Inspection (WIN) is a nationally recognized leader in home inspection services, having performed over 250,000 inspections since 1994. With more than 235 franchised locations in 32 states, the WIN network of professional home inspectors provides a complete array of premium inspection services for home buyers, sellers and owners. For more information, contact WIN at 1-800-309-6753.
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