Charley's Grilled Subs Recognized for Franchisee Satisfaction

Franchise Business Review Names Charley's Grilled Subs as a 2011 Winner

March 23, 2011 // Franchising.com // COLUMBUS, OH – International Philly Cheesesteak franchise, Charley's Grilled Subs, has received recognition from Franchise Business Review for their hard work and dedication to customer satisfaction. Charley's Grilled Subs has been named one of the top 50 on the 2011 Franchise Satisfaction Award Winners list.

Franchise Business Review surveys thousands of franchise owners annually to find the leaders in the industry with the highest overall franchisee satisfaction. The survey includes 33 benchmark questions, relating to the franchisee's experience and satisfaction as well as market area, business lifestyle, and other demographic questions. Franchise Business Review contacts each franchisee individually with an average franchisee participation rate of 70%.

"We are proud to be recognized as a winner of the 2011 Franchise Satisfaction Award," said James Pa, Charley's Vice President of Brand Management. "The success of Charley's Grilled Subs is based on the franchisees as they are in direct contact with consumers and customer satisfaction is key to our success, growth and retention."

Despite the struggling retail climate, Charley's Grilled Subs continues to be known in franchising for their ability to stay true to their brand, listen to their customers and reinforce the importance of commitment to the community through their Brotherly Love program, which encourages franchise owners to give back through philanthropic programs and community organizations. The restaurant franchise is also proud of their expansion both nationally and internationally with more than 40 openings projected in 2011.

About Franchise Business Review

Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. The firm's services include commissioned franchise research projects, as well as industry-wide studies of franchisee satisfaction. Franchise Business Review is headquartered in Portsmouth, NH, and can be reached at (603) 433-2270. Visit www.FBR50.com or www.FranchiseBusinessReview.com for more information.

About Charley's Grilled Subs

Charley's Grilled Subs is famous for their hot, fresh made-to-order Philly Steak Sandwiches and other 100 percent USDA certified choice steak, chicken and deli subs, gourmet fries and freshly squeezed lemonade. The company, headquartered in Columbus, Ohio, has more than 400 locations worldwide in 44 states and 16 countries. Founded in 1986, more than 90 percent of all Charley's Grilled Subs restaurants are run by franchisees. For more information, go to www.Charleys.com.

###

Social Reach:

Viewer Response:

comments powered by Disqus

Charley's Grilled Subs »

Charley's Grilled Subs is best known for its made-to-order, Philly Cheese Steak and other steak, chicken and deli subs, gourmet fries and lemonade.

Browse:

  1. Business Overview
  2. Franchise News

Franchise News Room »


News By Industry »


Hot Opportunities

Sport Clips, Inc. Franchise Opportunity

Sport Clips, Inc.
Sport Clips is a winning concept-a great haircut experience for men and...

Add
FASTSIGNS Franchise Opportunity

FASTSIGNS
Signage has never been more important. Right now, businesses are looking...

Add
Wings Etc. Franchise Opportunity

Wings Etc.
Wings Etc. is a full-service restaurant featuring award-winning,...

Add
KFC Montana Franchise Opportunity

KFC Montana
KFC is looking for motivated people who are interested in owning and...

Add
Xavier Artisan Franchise Opportunity

Xavier Artisan
Xavier Artisan offers an artisinal approach to it's food. With gourmet...

Add
FIT36 Franchise Opportunity

FIT36
Start a fitness business with one of the best, manager-run franchise...

Add
Vapor Galleria Franchise Opportunity

Vapor Galleria
People around the world are choosing the e cigarette as an alternative to...

Add
Anago Cleaning Systems Franchise Opportunity

Anago Cleaning Systems
Anago Cleaning Systems is proud to introduce our Master Franchise...

Request Information
A Franchise Update Media Group Production
Franchise Update Media | P.O. Box 20547 // San Jose, CA 95160 // PH. (408) 402-5681
Copyright © 2001 - 2016. All Rights Reserved. Site Hosting Provided By: wishVPS on FUMG3

In Loving Memory Of Timothy Gardner (1987-2014)