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New Online Destination Answers Small Business Owners’ Plea for More Support

“Small Business Solutions” Portal Helps Small Business Owners Promote, Protect and Manage their Business

SAN DIEGO - (BUSINESS WIRE) - Coming on the heels of a recent small business-focused brand repositioning, The UPS Store today launched its Small Business Solutions portal, giving small business owners access to the help they need in one convenient online destination.

The Small Business Solutions portal helps small business owners by allowing them to focus on what they do best while leveraging the expertise of service providers that help protect, promote and manage their businesses. The portal gives small business owners access to exclusive offers from various service providers in key areas of their business, such as:

  • IT support from DotComGuy
  • Financial services from Kabbage
  • Live receptionist service from ReceptionHQ

Other partner offers to be added later this month include promotional marketing products from ezprints and website and Internet marketing services from Web.com.

The site also includes a small business-focused blog, tips and resources from small business experts, such as SCORE. It also features an opportunity to find inspiration from and network with other small business owners.

New research* from The UPS Store shows small business owners feel they don’t always have the level of support they need to cope with their daily challenges. As a business made of locally owned franchises, The UPS Store plans to provide small business owners with that support through a diverse array of solutions providers.

“We know firsthand the kinds of challenges small business owners face, and we offer solutions that work,” said Michelle Van Slyke, vice president of marketing and small business solutions. “Our goal is to make it easier for small business owners to run their day-to-day operations.”

In addition, The UPS Store offers a range of services tailored to meet the needs of small businesses in all stages of the business lifecycle. Not only can small business owners receive well-recognized services like packing and shipping, printing, faxing, direct mail and mailbox services, but The UPS Store also will work with business owners to develop custom solutions to ensure their unique business needs are met.

“The Small Business Solutions portal provides an additional layer to the services we already offer small business owners,” said Van Slyke. “We want small business owners to know we’re here for them.”

For more information, visit the Small Business Solutions portal at smallbiz.theupsstore.com.

* The UPS Store worked with an external agency to conduct research between August and December 2011. Research was conducted via a national online survey, ethnographic study, first-person journals, and interviews with small business experts including Manta, Inc., CEB, IFA, SCORE, Logistics Management and Bloomberg.

About The UPS Store

With more than 4,700 locations in the U.S., Puerto Rico and Canada, The UPS Store and Mail Boxes Etc. ® network comprises the world’s largest franchise system of retail shipping, postal, printing and business service centers. In the U.S., The UPS Store locations are independently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of UPS(NYSE:UPS). In Canada, locations are independently owned and operated by licensed franchisees of master licensee MBEC Communications, L.P. Services, pricing and hours of operation may vary by location. For additional information on The UPS Store, including information on franchise opportunities for opening a The UPS Store location, visit www.theupsstore.com.

About DotComGuy

DOTCOMinator is your innovative computer watchdog, protecting and monitoring your computers and keeping your business running. Simple to activate and easy to use, this small business Tech Support software gives you virus protection, data backup, security, and instant access to 24/7 U.S.-based technical support. For more information, visit www.dotcomguy.com.

About Kabbage

Kabbage is the leading online provider of working capital for small businesses. Kabbage is passionate about supporting small businesses and helping them grow by making the process of obtaining funding simple and painless. The company’s unique funding platform leverages dozens of data sources to determine real time business performance and provide funding to businesses in just 7 minutes. For more information, visit www.kabbage.com.

About ReceptionHQ

ReceptionHQ is a live answering service by friendly receptionists who greet your customers with your company name and custom greeting of your choice. Services include telephone answering service, virtual office assistant, live answering phone service and voicemail service. For more information, visit www.receptionhq.com.

About ezprints

ezprints offers high-quality customized promotional products, produced with an obsessive eye for detail. Add your logo or image to mugs, phone cases, acrylic signage and more for branded materials and corporate gifts that leave a lasting impression. For more information, visit ezprints.com.

About Web.com

Web.com Group, Inc. (Nasdaq:WWWW) is a leading provider of internet services and online marketing solutions for small- and medium-sized businesses (SMB's). Web.com meets the needs of SMBs anywhere along their lifecycle by offering a full range of online services and support, including domain name registration, hosting, website design, search engine optimization, search engine marketing and local sales leads, social media and mobile solutions, shopping cart software, eCommerce web site design and call center services. For more information, visit www.web.com.

Contacts:

The UPS Store
Brandon Olson
858-455-8846
bolson@mbe.com

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UPS Store, The »

The UPS Store, Inc., a wholly owned subsidiary of United Parcel Service ("UPS") of America, Inc., is the world's largest franchisor of retail shipping, postal, printing and business service centers.

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