October 01, 2013 // Franchising.com // WACO, Texas – Dina Dwyer-Owens, chairwoman and CEO of The Dwyer Group, will take the stage with the nation’s leading business innovators and best-selling authors at the 2013 Growth Summit presented by FORTUNE, Oct. 22-23, in Las Vegas.
The conference, being hosted at the J.W. Marriott Resort and Spa, annually brings together the senior-most voices in the business world to share their wisdom with hundreds of leaders from around the country. This year’s business lessons come from 10 big names including Dwyer-Owens, Zappos CEO Tony Hsieh and best-selling author Stephen M.R. Covey.
Known across America for her appearance on the Emmy-award-winning reality show “Undercover Boss,” Dwyer-Owens will speak at 3 p.m. on Oct. 23 about the power of a working Code of Values in business and in life. In 2012, she went undercover on national television to see those values in action. And she details those same values in her book, “Live R.I.C.H.: How to build success in your company and your life -- with a proven Code of Values.”
With more than 1,600 franchise locations around the world, The Dwyer Group service brands account for more than $800 million in system-wide sales each year in the trades of plumbing, heating and air conditioning, electrical service and repair, glass installation, fire and water damage restoration and more.
“I credit my team for their commitment to Live R.I.C.H.,” Dwyer-Owens said. “And I want the success of The Dwyer Group to be a testament for what can be achieved with a Code of Values as your roadmap. Our service brands make more than 2 million house calls a year and do some of the dirtiest jobs you can imagine. Every day we have the chance to be a hero and provide world-class service. That can be transforming for our internal associates and our external customers. Everyone has the capacity to Live R.I.C.H. like this.”
Dwyer-Owens launched the Live R.I.C.H. campaign in 2005 to promote The Dwyer Group Code of Values and the themes of Respect, Integrity, Customer focus and Having fun in the process to a growing company.
Dwyer-Owens is a regular speaker for how to Live R.I.C.H. within her company and to audiences around the globe. She credits ethics in business and in life as a foundation for true happiness.
The Dwyer Group, Inc., based in Waco, Texas, is a holding company of seven franchise businesses, each selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®, The Grounds Guys™, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK and Portugal), and Rainbow International®. Collectively, these independent franchise concepts offer customers world-wide a broad base of residential and commercial services. In addition, Dwyer operates glass shops in New England under the Portland Glass brand name. The Dwyer Group is a portfolio company of TZP Group LLC, a private equity firm based in New York that focuses on control investments in business and consumer services companies with enterprise values generally up to $200 million. More information on The Dwyer Group, or its franchise concepts, is available at www.dwyergroup.com.
Dina Dwyer-Owens and The Dwyer Group are also on Twitter at @DinaDwyerOwens and @DwyerGroup.
SOURCE The Dwyer Group, Inc.®
Dwyer Group is a portfolio company of The Riverside Company®, a global private equity firm. The firm's international portfolio includes more than 75 companies.