Jiffy Lube International Ranks Number One on 2014 Training Top 125

Leader in Fast Lube Industry Recognized for Commitment to Training and Development

February 05, 2014 // Franchising.com // HOUSTON - Jiffy Lube International ("JLI") was recognized for its aligned, focused approach to training and development, ranking number one on the 2014 Training Top 125, Training magazine's annual ranking of companies' excellence in training and development programs. The organization's robust training on new services, customer service skills and leadership curriculums were a few of the initiatives that set JLI apart from other corporations.

"It is truly an honor for Jiffy Lube to be recognized for its commitment to training and development," said Ken Barber, manager, Learning & Development for JLI. "Training is a priority for the organization and we continually evolve our curriculum and approach to ensure programs are effective and aligned with our business goals."

Steven C. Ledbetter, president, JLI, added, "Our comprehensive training program helps ensure that Jiffy Lube service center technicians can deliver on our brand promise – to help customers leave worry behind when it comes to maintaining their vehicles. Jiffy Lube strives to provide an excellent customer experience to every customer every day at the more than 2,000 Jiffy Lube service centers located across North America."

More than 20,000 Jiffy Lube International and Jiffy Lube service center technicians employed by Jiffy Lube franchisees completed 2.2 million hours of training in 2013 through computer-based curriculum, instructor led training and hands-on training at the service center. JLI attributes its comprehensive training program to a reduction in turnover of franchisee employees and improved customer service scores.

In its 14th year, the Training Top 125 ranking is based on a myriad of benchmarking statistics such as total training budget, percentage of payroll, number of training hours per employee program, goals, evaluation, measurement and workplace surveys; hours of training per employee annually and detailed formal programs. The ranking is determined by assessing a range of qualitative and quantitative factors including financial investment in employee development, the scope of development programs and the alignment of development efforts with business goals and objectives.

About Jiffy Lube International, Inc.

Jiffy Lube International Inc. ("JLI"), with more than 2,000 franchised service centers across North America, serves 22 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, JLI is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.

About Shell Oil Company

Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000 employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information, visit www.shell.us.

Cautionary Note

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this press release "Shell", "Shell group" and "Royal Dutch Shell" are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words "we", "us" and "our" are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. "Subsidiaries", "Shell subsidiaries" and "Shell companies" as used in this press release refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which Shell has significant influence but not control are referred to as "associated companies" or "associates" and companies in which Shell has joint control are referred to as "jointly controlled entities". In this press release, associates and jointly controlled entities are also referred to as "equity-accounted investments". The term "Shell interest" is used for convenience to indicate the direct and/or indirect (for example, through our 23% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.

This press release contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management's current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management's expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as "anticipate", "believe", "could", "estimate", "expect", "goals", "intend", "may", "objectives", "outlook", "plan", "probably", "project", "risks", "seek", "should", "target", "will" and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this press release, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell's products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this press release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional factors that may affect future results are contained in Royal Dutch Shell's 20-F for the year ended December 31, 2011 (available at www.shell.com/investor and www.sec.gov ). These factors also should be considered by the reader. Each forward-looking statement speaks only as of the date of this press release, February 4, 2014. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this press release.

We may have used certain terms, such as resources, in this press release that United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling 1-800-SEC-0330.

SOURCE Jiffy Lube International Inc.

Media Contact:

Amanda DelPrete
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Fish Consulting, LLC
O: (954) 893-9150
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Jiffy LubeĀ® pioneered the fast-lube category more than 30 years ago, changing the way millions of drivers care for their vehicles. Today, Jiffy Lube service centers across North America see more than 22 million customers each year.


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