March 27, 2014 // Franchising.com // MCLEAN, Va. - DoubleTree by Hilton, the Hilton Worldwide upscale full-service hotel brand with more than 370 locations globally, recently announced its top performing properties of 2013. Awards include the Connie Award and the highly coveted Crystal Cookie and CARE Cup awards.
The prestigious Connie Award, named after Hilton Worldwide founder Conrad Hilton, is presented to the top performing hotels of the year based on three key components: quality assurance audits measuring cleanliness condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel's physical accommodations.
The Hilton Worldwide CEO Light & Warmth Award is a company-wide honor that recognizes exceptional team members who consistently exceed expectations and embody the Hilton Worldwide values of Hospitality, Integrity, Leadership,Teamwork, Ownership and Now. From more than 3,300 nominations the following DoubleTree by Hilton team members were honored:
"Congratulations to all of our 2013 award winners," said John Greenleaf, global head, DoubleTree by Hilton. "The team members at these properties are a testament to our award winning CARE service culture, built around the idea of creating a rewarding experience for guests, team members and the community, and we could not be prouder of them for their many accomplishments."
The Crystal Cookie Awards are presented to the hotels that best exhibit the DoubleTree by Hilton CARE culture through outreach efforts, both as a hotel and as individuals, to the local community.
With a fast-growing, global collection of more than 370 upscale hotels in gateway cities, metropolitan areas and vacation destinations across 32 countries and six continents, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our team members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers more than 65,000 team members to provide the special comforts and acts of kindness that make the traveler feel human again.
To make reservations at any DoubleTree by Hilton hotel, travelers may visit our brand website at www.doubletree.com. Social media users may connect with us at www.facebook.com/doubletree, www.twitter.com/doubletree and www.youtube.com/doubletreehotels. For the latest news, story starters and fact sheets about our brand, reporters and bloggers may visit our DoubleTree by Hilton Global Media Center at news.doubletree.com.
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 94 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of ten world-class global brands is comprised of more than 4,000 managed, franchised, owned and leased hotels and timeshare properties, with more than 678,000 rooms in 91 countries and territories, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®.
SOURCE Hilton Worldwide
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DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our Team Members and the communities we proudly serve.