July 17, 2014 // Franchising.com // BALTIMORE - Greg Brown has been appointed general manager of Hilton Baltimore, effective immediately. The city-owned hotel is located in downtown Baltimore, blocks away from the world-renowned Inner Harbor, and is connected to the Baltimore Convention Center. Brown will direct and oversee the day-to-day operations of the 757-room premier meeting and convention hotel, located just 15 minutes from Baltimore Washington International Airport.
"Greg’s proven leadership and expertise in operations and management, coupled with his commitment to outstanding customer service, will ensure Hilton Baltimore continued success," said Ted Ratcliff, senior vice president, operations, eastern North America, Hilton Worldwide. "His appointment extends Hilton’s collaborative efforts with the City of Baltimore in advancing its economic, tourism, and development objectives," Ratcliff added.
"Our unique partnership with Hilton advances the city’s interests in tourism, a key part of Baltimore’s economy," said Harry Black, the city’s director of finance and the Chairman of the hotel’s Board of Directors. "With Greg at the helm, we are confident that he will help to capture both group business and individual travelers to our thriving city, which will generate more exposure, more revenue and more jobs for our residents."
A veteran Hilton Worldwide team member, Brown arrives in Baltimore after five years as general manager of Capital Hilton in Washington, D.C. Prior to joining Capital Hilton, he served since 2005 as general manager of the 390-room Hilton Boston Bay Back. Brown has also held the roles of general manager of Hilton Alexandria Mark Center, Hilton San Francisco Airport, Flamingo Casino Kansas City and resident manager of Hilton Atlanta and Towers. In addition, he assumed a position in corporate management with the Hilton Worldwide as director of front office systems, where he led a team in developing new front office systems for multiple properties. Brown started his career with Hilton in 1979 as director of guest services at Capital Hilton in Washington, D.C.
A native of Virginia, Brown attended the United States Naval Academy and the University of Maryland. He served as a midshipman for the United States Navy from 1975 to 1978. Brown has three grown children Greg, Kathryn and Jordan.
Guests can enjoy the hotel’s prime location next to Oriole Park at Camden Yards, the home field of Baltimore’s baseball team, and close to M&T Bank Stadium, home of the NFL’s Baltimore Ravens. Built as a tribute to Baltimore's heritage, the hotel features bricks from Camden Yards and artwork from more than 40 local artists. Hotel facilities include 60,000 sq. ft. of flexible function space, including two ballrooms with pre-function space overlooking Oriole Park. Guests can take advantage of the latest meeting technology in 26 breakout meeting rooms, business amenities, including a full-service UPS Store on-site, a heated indoor lap pool, sauna and whirlpool as well as fitness room. Dining options include the intimate, yet vibrant setting of the Lobby Bar or Diamond Tavern, an American cuisine restaurant with an urban twist and city style charm.
Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travelers at more than 550 hotels across six continents. Hilton is the stylish, forward-thinking global leader in hospitality with Team Members shaping experiences in which every guest feels cared for, valued and respected. Access the latest news at news.hilton.com and begin your journey at www.hilton.com or www.hilton.com/offers for the latest hotel specials. View a list of official social channels at www.hilton.com/social. Hilton Hotels & Resorts is one of Hilton Worldwide’s 11 market leading brands.
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of eleven world-class global brands is comprised of more than 4,100 managed, franchised, owned and leased hotels and timeshare properties, with more than 685,000 rooms in 92 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®.
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Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels.