DENVER, CO - (Marketwired - Dec 9, 2014) - Texas-based auto repair franchise Christian Brothers Automotive has opened four locations in the Denver area this year. It plans to open five more by the end of 2016 and a 10th store in 2017.
It's part of an energetic national expansion for Christian Brothers Automotive, which has been named the top automotive franchise for three years in a row by Franchise Business Review, which tracks franchisee satisfaction. The 18-year-old franchise system has more than 130 locations nationwide. It has never closed a location.
Steve and Andrea Peterson were Christian Brothers customers for a decade before opening their own location in February. The couple opened the store in Castle Rock (5721 New Abbey Lane) after moving from Houston, where Christian Brothers is based.
"Andrea and I started asking ourselves, 'If we could live anywhere we wanted, where would we go?'" Steve said. As Texans, they would come to Colorado every year to hit the slopes in Breckenridge or Monarch. Now that they live in Castle Rock, they favor Copperhead.
One of the things they love about owning a Christian Brothers auto repair franchise is that it allows them to spend the weekends together. When their college-aged daughters come to town, they actually have time to ski. Christian Brothers locations are always closed on Sunday, and after the first few months, they are closed on Saturdays, too. That way the owners and employees can enjoy time with their family, friends and community.
The company goes out of its way to make auto service convenient for customers Monday through Friday. The company uses a shuttle car to take customers to work or school and can pick them up when their car is ready.
Steve, who is a former chief financial officer for a hospital company, says he loves driving the shuttle because it gives him a chance to chat with the people he serves, to get to know them and their families.
You can read a Q&A with Steve and Andrea at www.christianbrothersfranchise.com.
Christian Brothers has already opened locations in Centennial (14755 E. Arapahoe Road), Castle Rock (5721 New Abbey Lane), Highlands Ranch (1340 Town Center Drive), and Lafayette (517 Stacy Court).
Locations are scheduled to open next year in Parker (near Jordan Road and Mangano Lane), Ken Caryl (near Simms and Bowles Roads), and Fort Collins. More locations will open in 2016 in Greeley and Loveland, with a Broomfield location coming online in 2017. Christian Brothers is looking for franchise partners for several of the locations under construction.
Christian Brothers is unusual in the franchise industry because it does not charge a royalty based on revenue. Instead, it splits profits with franchisees and doesn't take a penny until the franchisee is making money. Anyone interested in the business model can study it in-depth at www.christianbrothersfranchise.com.
The difference between Christian Brothers Automotive and other auto repair facilities is dramatic. The attractive, solid, brick buildings feature lobbies that feel more like nice living rooms than auto repair shops. Customers can relax in comfort while they wait for an oil change or a simple repair. If they don't want to wait, though, they don't have to. A courtesy shuttle is always available to take customers wherever they need to go while certified technicians handle their auto needs.
The shuttle makes it simple for customers to drop their vehicles off for regular maintenance in the middle of the week. That's a nice difference, because who wants to spend their Saturday dealing with auto repair? The nice difference extends to Christian Brothers employees, too. Weekends off are a rare treat in the auto repair industry, and they're a perk that helps Christian Brothers attract exceptional mechanics who can diagnose problems and spot potential issues before they leave a customer stranded on the side of the road.
Customers have rewarded Christian Brothers for its service and expertise by giving it one of the highest customer-satisfaction and loyalty ratings in the industry. That loyalty has helped power sales growth for Christian Brothers franchise owners.
To learn more, visit christianbrothersfranchise.com.
SOURCE Christian Brothers
Christian Brothers Automotive
Christian Brothers began 2015 with 135 locations nationwide, but its growth is unique - the auto repair franchise has not closed a single location since it began franchising in 1996.