December 10, 2015 // Franchising.com // Nashua, NH – Unified Office, Inc., a rapidly growing managed services provider offering hybrid cloud-based Voice-over-IP (VoIP), Unified Communications, and advanced analytics, announced today that TeamLogic IT has chosen Unified Office’s Total Connect NowSM Managed Communications Service as their preferred business-class communication partner for their entire system of 100 franchisees nationwide. TeamLogic IT is an award-winning national provider of advanced IT management services with thousands of small and medium-sized business (SMB) customers, experiencing tremendous growth across North America. Franchise Business Review named TeamLogic IT the #1 technology franchise company four years in a row.
“Our success is driven through one core mission - to leverage the latest technologies to our customers’ advantage,” said Frank Picarello, COO, TeamLogic IT. "After having several of our existing franchisees experience ongoing success in partnering with Unified Office, we decided to offer Unified Office’s Total Connect Now as the preferred partner for our business-class communications offering across our entire franchise system. We chose Unified Office because our franchisees needed a reliable, innovative, and flexible solution that readily adapts to the rapid pace of technological and behavioral changes that businesses are experiencing in today’s marketplace.”
“We’re delighted to have been selected by TeamLogic IT as their preferred business-class communications partner,” said Ray Pasquale, CEO of Unified Office. "TeamLogic IT customers are experiencing unprecedented, ongoing rapid changes in the way that business is conducted and by which consumers obtain goods and services. Unified Office’s Total Connect Now service allows TeamLogic IT to provide their customers with a flexible set of services to overcome and stay ahead of the inherent challenges of a rapidly changing marketplace, using our high quality, reliable communications and advanced business analytics."
Total Connect Now is an innovative, easy to use managed communications service that integrates voice communications, service-level monitoring, business continuity, and business analytics tools for the SMB to better manage their operations.
Visual Performance Suite™ advanced analytics software provides a real-time view of changes in operational performance levels and actionable intelligence for business owners and managers, enabling them to readily determine real-time business performance, take immediate actions and apply continuous operational improvements. This results in higher customer satisfaction, increased customer retention, and increased revenues and profitability.
Total Connect Now Hybrid Cloud service architecture, a combination of premise, private cloud, and public cloud infrastructure, utilizes Unified Office’s patent-pending adaptive Highest Quality Routing (HQR)™ software to dynamically adapt and ensure that the highest quality path is always selected for end-to-end communications. Additional highlights of the Service Architecture include:
Companies rely on TeamLogic IT’s managed IT services for proactive IT management to help increase productivity throughout their organization while also gaining better ROI from their technology investments. Solutions are designed to meet client needs while helping them build an IT platform for future growth. TeamLogic IT also provides networking services, security services, data services, email services, telecommunications, and hardware and software products for business managers seeking to outsource their IT needs. TeamLogic IT ranked #45 on MSPmentor.net Top 501 Managed Services Providers in 2015 and they are a recipient of seven consecutive annual Franchise Business Review Top 50 Satisfaction Awards (2008-2014). For more information visit: www.teamlogicit.com
Unified Office, Inc. is a leading provider of SDN-based hybrid cloud managed Voice-over-IP (VoIP), Unified Communications and advanced analytics services to small and medium-sized businesses (SMBs). Unified Office’s Total Connect NowSM service architecture was purpose-built from the ground up to deliver the highest quality of experience and availability, leveraging the latest in extensible business VoIP communications technology and cloud-based infrastructure to enhance SMB workforce productivity. Their cloud-based intelligent network incorporates Unified Office’s unique adaptive Highest Quality Routing™ (HQR) for end-to-end service quality, and Business Continuity “shadowing” to ensure high availability operation over one or more redundant uplink paths. For more information visit www.unifiedoffice.com.
SOURCE TeamLogic IT
TeamLogic IT is a nationwide network of computer consultation, maintenance and repair businesses providing outsourced IT services to thousands of businesses throughout the United States.