April 19, 2017 // Franchising.com // ATLANTA - Outdoor Living Brands, headquartered out of Richmond, Virginia, has chosen Naranga, a franchise management software provider, headquartered out of Atlanta, Georgia, to assist them with the onboarding of new franchisees, central operations, compliance and lead management.
Outdoor Living Brands spent 6 months researching franchise management software options.
“While we had the easy option of upgrading our software I felt that the time was right to see what else was available to us. The amount of research we did was labor intensive, time consuming and sometimes seemed endless but once we found Naranga we were able to see that they were a great fit for what we wanted,” said Natalie Nguyen, Franchise Recruitment Coordinator of Outdoor Living Brands.
Nguyen continued by saying, “While searching for a new platform and provider, the customer service and response times from the staff at Naranga was above anything we had experienced before. When getting feedback from our support team, they enjoyed how interactive and clean the platform was and how well it would work for our franchisees. Our goal is to have a management tool that can not only work seamless internally, but provide our franchisees with a solution to ensure we are providing them with the best support possible. We are excited about this new relationship and look forward to how our businesses will grow together in the future.”
Naranga was created by a franchisor for franchisors, and of great importance to Outdoor Living Brands was feeling like they had a partner, who understood their industry and would support them across multiple brands and departments.
Naranga’s central operations platform provides OLB and their franchisees “one source of truth” with integrated business processes including templates for site buildout, centralized document management, day to day communications, support ticketing, contract expiration notifications and more.
“Kudos to Natalie and her team who resisted the temptation to take the easy road and upgrade with their former software vendor. They were very diligent in their research of other solutions and we are thrilled that they reached out to us. Our teams have meshed together nicely and we are confident that this will be a truly successful partnership for many years to come,” said George Duffield, Vice President of Sales and Marketing at Naranga.
Outdoor Living Brands offers exciting franchise opportunities in the growing outdoor living niche. Their multiple, complementary franchise businesses create synergies and cross-promotional opportunities designed to enhance the operational and financial horizons of all franchisees. Currently, Outdoor Living Brands offers five franchise business models: Archadeck, Outdoor Lighting Perspectives, Mosquito Squad, Renew Crew and Conserva.
Naranga, a franchise technology provider, delivers software solutions that help businesses scale, at any size. Naranga has over 150 clients representing over 250 brands. Their software enhances overall operations, lead management, brand standards/field auditing and employee training. Clients turn to Naranga when support, scalability, visibility and brand consistency are their top priorities. For more information, visit the website at www.naranga.com.