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Best Practices

Taco John's signs 100-unit agreement with multi-unit operator to bring the Mexican QSR brand to the Carolinas and Georgia.
  • Multi-Unit Franchisee
  • 28,950
Start the New Year off by ensuring that you focus on all areas of the business including your leadership style and the example you are setting with your people.
  • Kendall Rawls
  • 26,687
Arby's Named One Of The 2017 Best Workplaces For Diversity By Great Place to Work and Fortune.
  • Multi-Unit Franchisee
  • 16,737
Virginia Multi-Unit Operator Opens 20th Captain D's location.
  • Multi-Unit Franchisee
  • 5,797
It takes commitment, self-discipline, and a positive mindset to build a healthy and productive family business.
  • Loyd H. Rawls
  • 5,220
Consider these four fundamental questions when looking for a trustworthy business partner and you can achieve peace of mind and build a sound business.
  • Marc Collopy
  • 3,470
Wages are important to employees, but so are schedule flexibility and development opportunities. Use these motivators to drive culture, improve retention, and be more competitive.
  • Mike Zorn
  • 4,493
A disaster recovery plan is one of the most important tools to keep the franchise business, your employees, and yourself moving forward should a disaster hit.
  • Kendall Rawls
  • 3,865
Franchise owners must plan for ongoing success by paying attention to historical trends and developing a strategic plan for the future.
  • Kendall Rawls
  • 3,540
A tax expert shares four ways multi-unit operators can keep a handle on their property tax values and even lower the amount they pay.
  • Matthew Fossey
  • 2,023
What's necessary to lead a family business out of the current generation and through the next generation successfully.
  • Dan Iosue
  • 1,839
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Franchise Brands and Franchisees Band Together to Raise Funds and Offer Support for Hurricane Ravaged Areas.
  • Multi-Unit Franchisee
  • 1,866
I frequently receive questions from clients and prospective buyers asking, "What's the hottest new opportunity in the marketplace?"
  • Dean Zuccarello
  • 2,442
The last installment of this series is focused on lending and operations, and their importance in driving value in the business.
  • Kendall Rawls
  • 2,069
Relationships With Franchisors, Customers, And The Community Are One Of The Most Important Aspects Of Success And Critical To Driving Long-Term Value.
  • Kendall Rawls
  • 4,250
I have just returned from a three-week trip where I presented programs for a client in India, the Philippines, Malaysia, and Singapore. I then went on to present two additional programs for a client in Australia who has many multi-unit restaurant owners.
  • Rod Bristol
  • 5,324
Three areas where leadership is changing and how you can set your franchise operation up for success.
  • Kendall Rawls
  • 7,369
Bain & Company asked leaders of 362 companies if they felt their companies delivered superior customer service. Eighty percent believed that the service they provided was indeed superior.
  • John DiJulius
  • 3,701
Relationships, lending, operations, and leadership are the key performance indicators that are essential to the success of your operation.
  • Kendall Rawls
  • 2,093
Multi-unit and multi-brand operators continue to grow in both numbers and size--and so does attendance at the Multi-Unit Franchising Conference.
  • Eddy Goldberg
  • 2,855
Aaron's Buys Back Stores From Its Largest Franchisee In $140 Million Cash Transaction.
  • Multi-Unit Franchisee
  • 3,179
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Remodeling Is An Investment That Can Generate More Traffic and Increased Sales Say Multi-Unit Franchisees.
  • Multi-Unit Franchisee
  • 2,037
Leaders love to talk about revenue streams by showing graphs and charts with the breakdown of sales categories. It is important to know the percentage of sales generated by products or services and to monitor trends, especially the growth and decline of your business revenue.
  • John DiJulius
  • 6,142
Three successful multi-unit franchisees talk about how they spot, measure, and retain great employees.
  • Multi-Unit Franchisee
  • 2,249
NRD Capital Management Closes its Second Fund. The New $100 Million Fund Will Invest in Restaurant Concepts as Well as New and Emerging Markets Like Healthcare Franchising.
  • Multi-Unit Franchisee
  • 2,421
Qdoba franchisees are banding together to protect the $250 million they have invested in the Mexican food brand by forming the Qdoba Franchisee Association.
  • Multi-Unit Franchisee
  • 2,727
We've all had this experience: We see a store or restaurant we'd hoped to visit, but before we commit to going into the building, we're struck by an uneasy feeling.
  • Marc Collopy
  • 3,146
So you want to build your business by adding another brand? Maybe two? While the ROI must make sense, seasoned multi-brand franchisees say the key to franchise happiness begins with finding the right fit, from values and culture to matching personal and financial goals with the brand’s.
  • Helen Bond
  • 2,755
Irish Beef, Inc., buys 8 Arby's Restaurants and Signs a Development Agreement to Open 4 More Restaurants in the Tucson Market in the Next 3 Years.
  • Multi-Unit Franchisee
  • 2,868
10 Ways To Solve the Puzzle of Building Enterprise Value and Long-term Sustainable Success for Your Business.
  • Doug Howe
  • 3,057
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