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World-class service companies have what I like to call a "customer bill of rights" that every person in that organization clearly knows and follows 100 percent of the time.
  • By John DiJulius
  • 6,021
Utah The Latest State To Challenge NLRB Ruling With New Bill Establishing Franchisees As Sole Employers Of Their Workers.
  • Multi-Unit Franchisee
  • 4,654
Ross Harried has found that a "small" strategy can serve up big business success. His Maui Wowi Ka'anapali Carts (Tiki huts on wheels) are 8 feet wide, 3 feet deep, 8 feet high and can squeeze in most anywhere...
  • By Helen Bond
  • 5,045
Wisconsin Pushes Back Against NLRB Overreach With Passage Of New Law Affirming The Separation of Franchisor and Franchisee Employees.
  • Multi-Unit Franchisee
  • 4,810
Aziz Hashim Becomes IFA Chairman As Four Other Franchisees Are Named To IFA's Leadership Board.
  • Multi-Unit Franchisee
  • 4,964
Without Cultural Compatibility, The Integration Of A New Location Can Be Very Challenging. Here's How To Integrate A New Location Or Brand Into Your Culture.
  • By Dan Schneider
  • 3,865
New Texas law clarifies an employee of a franchisee is not an employee of the franchisor. Other states legislatures are following suit.
  • franchise, franchising, multi unit franchising, franchise update, mult-unit franchisee
  • 3,803
Baskin-Robbins Grows And Launches New Development Option For Franchisees.
  • 3,354
Franchising is full of creative entrepreneurs and marketers. With creativity, however, comes the desire to explain franchising in terminology that differentiates a brand from its peers.
  • By Paul Wilbur
  • 3,689
Effective teamwork and organizational productivity are built on creating a strong culture of trust.
  • By Loyd Rawls
  • 5,004
New Franchise Business Review "Best of the Best" report highlights the most satisfied franchisees in the business.
  • Multi-Unit Franchisee
  • 5,472
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Open a UBreakiFix Franchise
uBreakiFix is a consumer electronics repair company based out of Orlando, FL that specializes in refurbishing and restoring smartphones, tablets, computers, and gaming consoles in a fast and friendly manner.
Food Service Industry Making A Difference In Childhood Hunger - And Has The Stats To Prove It.
  • Multi-Unit Franchisee
  • 3,536
Franchise Business Review Provides Data and Insight on Women in Franchising
  • Multi-Unit Franchisee
  • 5,372
New Spending Package From Congress Supports Small Business, But Ignores Threat Posed By Labor Board.
  • Multi-Unit Franchisee
  • 3,554
Key managers are essential to success. Here's how to 'build a bench' that will make sure your organization stays on top.
  • By Dan Schneider
  • 4,750
There are many misconceptions about how to go about valuing your business. In general, most business owners have a value in their mind that is usually several times more than the actual value a sophisticated, competent buyer ultimately pays.
  • By Rod Bristol
  • 9,512
Making adjustments to your vision and preparing a strategic action plan are sure ways to build even greater success in the coming year.
  • By Sherry B. Jordan
  • 4,231
IFA says "political theater" SEIU protests over per hour wages put the future of jobs and businesses in jeopardy.
  • Multi-Unit Franchisee
  • 4,519
Choosing additional brands to grow with is serious business. Your chances of success increase when you identify a brand that collaborates with its franchisees in order to build a strong culture based on trust.
  • By Eric Stites
  • 5,515
A case study of a multi-unit franchisee who introduces culture into his operations as an intangible that gets results.
  • Multi-Unit Franchisee
  • 6,056
Was I wrong when I said you should offer a price match guarantee? This question was inspired by reading Jeff Shore's article on Entrepreneur.com, "Don't Wage a Price War. Win Sales by Eliminating Your Competition."
  • By John DiJulius
  • 4,348
SPONSORED
Open a Sonic Drive-In Franchise
Here's your chance to own a SONIC® Drive-in Franchise Restaurant. As the nation's largest drive-in chain, SONIC® has successfully served up hot, fresh, delicious made-to-order food for more than 60 year.
Franchise agreements: can't live without 'em, can't kill 'em. However, there is a major effort under way--by franchisors and franchisees alike--to cure what ails them.
  • By Eddy Goldberg
  • 5,162
Companies don't engage emotionally with their customers--their employees do. If you want to create a memorable company, you must fill your company with memorable people.
  • By John DiJulius
  • 3,150
Throughout my career I have observed that a strong alignment of interests between two business parties usually leads to good outcomes for both.
  • By Darrell Johnson
  • 5,576
Franchisees move into Washington, D.C. this week to meet with members of Congress and make their case for protecting the future of the franchising business.
  • Multi-Unit Franchisee
  • 3,605
We're often asked, "I've been in this system four years. When should I start making a profit?" This is a disturbing question at best--as if profits were somehow time-sensitive: just wait long enough and, Presto!, profits.
  • By Steve LeFever and Rod Bristol
  • 6,828
15 franchisee associations team up with IFA to oppose Department of Labor's proposed changes to overtime regulations.
  • Multi-Unit Franchisee
  • 5,285
IFA is seeking a Labor Department explanation of applying a new standard of joint employer at OSHA and conspiring with unions and NLRB.
  • Multi-Unit Franchisee
  • 4,314
Newk's Eatery looks to raise awareness of ovarian cancer and fundraising for the disease by growing its "Newk's Cares" initiative during Cancer Awareness month in September.
  • Multi-Unit Franchisee
  • 5,263
New measure lifts the cap on the Small Business Administration's loan program to $23.5 billion.
  • Multi-Unit Franchisee
  • 6,767
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