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Human Resources

How "soft skills" relate to "real" leadership skills and the personal leadership development of successors and teams that ensure business growth into future generations.
  • Doug Howe
  • 1,830    0
How a coaching approach with your employees can work to eliminate the negative and draining emotions of accountability.
  • Kendall Rawls
  • 1,719    12
Creating a Leadership Style and Legacy That Encourages and Empowers Employees and Leads Your Business to a Brighter Future.
  • Kendall Rawls
  • 1,949    14
After 25 years in the restaurant business, Mike Richey knows that an offer of a dollar more per hour from a competitor can be too much for an employee to refuse.
  • Sara Wykes
  • 2,247    106
Treating people with dignity and respect produces a "dependability" attitude among employees who commit to meeting your expectations and going above and beyond to avoid disappointing you. It's is the difference between ineffective and effective leadership.
  • By Dan Schneider
  • 1,749    10
The roles of community and customer loyalty and how they can impact your hiring and retaining of great employees who will provide a better impact on your franchising success.
  • Kendall Rawls
  • 5,431    24
We often hear about the wage gap. But one emerging reality from the trend of the flexible economy is a tax classification gap.
  • By Jocelyn Mangan
  • 26,252    6
Multi-unit franchisees talk about the ramifications of employee pay as the DOL's Overtime Rule remains in limbo.
  • Multi-Unit Franchisee
  • 13,705    0
It's not the fact that minimum wages are increasing for some multi-unit franchisees, but more the way officials are going about it that raises questions...and their blood pressure.
  • Multi-Unit Franchisee
  • 16,334    0
Spherion Staffing survey finds 62 percent of American employees are looking to make a job change in 2017. They are looking for better pay, new opportunities, and a better life/work balance.
  • Multi-Unit Franchisee
  • 18,164    0
Let's begin with three facts: 1) 78.2 million Americans are hourly workers; 2) hourly workers represent 58.5 percent of all jobs in the U.S.; and 3) 80 percent of all hires made in the U.S. each year are for hourly jobs.
  • By Peter Harrison
  • 23,009    6
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Engaging in the strategic planning process and developing covenants will help protect your multi-unit franchising organization, the future growth goals of the business, and your personal financial goals.
  • By Kendall Rawls
  • 23,638    0
Rob Branca successfully operates 88 Dunkin' Donuts franchise locations. And that's just what he plans to continue doing long into the future. He says it's imperative that industry leaders stand up and fight for the rights of franchisees as they face a continuing barrage of government overreach and regulation.
  • Multi-Unit Franchisee
  • 16,313    4
Addressing entitlement and the negative effects it can have on your business operation. How to take charge and set the tone of equality in your franchise business.
  • By Kendall Rawls
  • 26,772    2
If you are looking to recruit and retain employees with strong values it is important to develop and shape programs to properly recruit on the front end, and build in programs to motivate and retain them on the back end.
  • By Kendall Rawls
  • 29,487    2
Investing in your people builds a strong foundation and helps sustain future growth of your business. It can also help you identify and motivate highly qualified team members who could be the key to your future succession.
  • By Kendall Rawls
  • 23,859    8
Congress brings small business relief by passing legislation to delay DOL overtime regulations for 6 months. America's 730,000-plus franchise establishments employing nearly 7.6 million workers now have until June 1, 2017 before implantation of overtime rule. 
  • Multi-Unit Franchisee
  • 10,141    12
What to look for in a business lender, and why it's important to find the best lender and not just the best rate.
  • Multi-Unit Franchisee
  • 17,496    8
Recently, I had the pleasure of working with Dave Ridley, who spent 27 years with Southwest Airlines as a senior executive in a variety of operational, commercial, and staffing roles.
  • By Jason Conrad
  • 18,284    11
New Technomic Study Finds That Consumers Blame Restaurants For Third-party Delivery Service Mistakes
  • Multi-Unit Franchisee
  • 15,391    14
Sibling Partnerships In Business Can Be Challenging And Even More Complicated When Trying To Draw Lines Between Personal And Business Relationships.
  • By Champ and Kendall Rawls
  • 17,482    8
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Create long-term stability for your family business and lay the groundwork for future growth by defining a vision, providing opportunities, creating an exit plan, and using family governance policies, and other provisions to bring in the next generation
  • By Kendall Rawls
  • 13,120    11
The difference between being a leader and being an exceptional leader is admitting shortcomings and weaknesses. Avoid these common mistakes, take steps to create new habits, and gain more respect and followers.
  • By Dan Schneider
  • 13,015    28
How you can reassure your employees in light of the Department of Labor's new overtime rules.
  • By Dan Schneider
  • 11,968    18
As I'm sure you've noticed in your dealings with Millennials, there can be significant differences between their attitudes and those of the Baby Boomers.
  • By Jason Conrad
  • 11,894    11
Millennials Are Looking For Jobs They Like, And Maybe More Importantly, Jobs With A Purpose.
  • Multi-Unit Franchisee
  • 8,978    21
Franchisees of all sizes are increasingly discovering that business goes better with outside help. Many have found the key to bottom-line success is to focus on what they do best and find the right fit to outsource the rest.
  • By Helen Bond
  • 8,311    15
Whether It's Through Succession In A Family Business Or Taking Over An Existing Business, You Need To Know These Things In Order To Be An Effective And Successful Owner.'
  • By Champ Rawl
  • 6,529    15
Department Of Labor Overtime Rule Ignores Concerns of Franchised Businesses and Will Also Effectively Demote Thousands of Working Americans.
  • Multi-Unit Franchisee
  • 9,261    57
Communication, commitment, recognition, and growth are requirements for helping turn employees into leaders, regardless of age and generational differences.
  • By Jeff Bannon
  • 8,426    16
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