Four out of five companies can testify that onboarding new hires leads to such positives as higher job satisfaction, better job performance, greater commitment to the organization, and stress reduction. According to the author of a new book on business trends, many companies are now doing the same for existing employees, a process called "inboarding."
"Inboarding is really just an extension of the idea of onboarding. There is no reason to think that it is too late for the rest of the roster who arrived after onboarding began or have already gone through onboarding," says Dana Borowka, co-editor along with Ellen Borowka of the new anthology Cracking the Business Code.
According to Larry Cassidy, a contributor to the new book, the purpose of inboarding is to set existing, rather than new, employees up for greater success. You want the same payoffs: higher job satisfaction, better job performance, and greater commitment to the goals of the organization.
Cassidy is a senior consultant with Lighthouse Consulting Services, LLC and a chair with Vistage International for the past 27 years. He currently works with some 50 executives every month and has facilitated over 1,300 executive group meetings, and participated in 12,000 face-to-face discussions with chief executives about all aspects of their businesses.
"Employees are not set-it-and-forget-it machines," says Cassidy. "The need for input is ongoing. Many inboarding communications tools and channels can be used to continually get the information across. If onboarding is like an inoculation, then inboarding is like booster shots."
In today's world of lean companies and global competitiveness, every employee counts. Treat your employee base like adults who are as interested in the future and success of the company as you are. Here are six tactics from Cassidy that can make inboarding work.
"Overall, the inboarding payoff can be enormous," says Cassidy. "Never forget, it is the leader's job to create employee alignment with personal goals, management objectives, and company goals. Inboarding will give you better players and deeper bench strength. Technology is great, but technology doesn't give you the edge. Business is still about people."
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