16 Handles Debuts New Store Prototype in Naples, Florida

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NYC Frozen Yogurt Brand Hosted Latest Grand Opening with YouTube Celeb Danny Duncan and CEO Neil Hershman

June 15, 2023 // Franchising.com // NEW YORK, N.Y. - 16 Handles opened its first new store prototype last month in Naples, Florida. The debut kicks off expansion outside of the New York market, with several new stores currently under construction in New Jersey, Massachusetts, Texas, South Carolina and other states.

16 Handles in Naples is owned and operated by local franchisees Alex Nicholas and Jib Reagan. Nicholas, who also owns a fitness franchise brand, wanted to bring the iconic NYC dessert destination to Florida. “I am a big believer in 16 Handles from my time living in New York City. I am thrilled to bring the cool vibe of this brand to Naples,” said Nicholas.

The grand opening May 13 featured a meet and greet with co-owner and celebrity YouTube star Danny Duncan, along with the brand’s CEO Neil Hershman. There were estimated to be more than 500 people in attendance for the celebratory ribbon cutting, with traffic continuing through the late evening.

16 Handles’ new store design features a first in-class modular topping bar, which allows more flexibility for operators while maintaining the seemingly endless amounts of topping options guests enjoy. New soft serve machines save electricity and allow franchisees to offer a more consistent product with less labor. The store design also features a new look and feel, highlighting the brand’s colors and new signature slogan, “Choose Wildly.”

“We are thrilled to celebrate the opening of 16 Handles in Naples,” said Hershman. “It is exciting to show our customers and franchisees our commitment to innovation.”

16 Handles has a modern store design, an exclusive and addictive product lineup, and an unparalleled customer experience. The menu features 16 different soft serve flavors, 50+ toppings and sauces, as well as a variety of frozen novelties such as cakes, take-home pints, and D? gourmet edible cookie dough.

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