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Does it bother you when customers walk into your stores with no intention of buying anything? John DiJulius strongly suggests adjusting your attitude.
  • By John DiJulius
  • 465    0
So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • By Eddy Goldberg
  • 438    0
When Tropical Smoothie Cafe pondered an ingredient upgrade to a popular smoothie, the brand turned to data for direction.
  • By Helen Bond
  • 718    9
Nader Masadeh didn't like what he saw at one of his franchise locations when we was featured on CBS television's "Undercover Boss" a few months ago. So the Buffalo Wings & Rings president and CEO promptly stepped out of his disguise to handle the problem.
  • By Kerry Pipes
  • 652    1
So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • By Eddy Goldberg
  • 531    4
Since co-founding BrightStar Care in 2002, Shelly Sun has led the company to 300 units - with more to come. Here's how she did it, and her plan to become a $3 billion, international company in the next 10 years.
  • By Kerry Pipes
  • 1,044    4
NLRB and joint employer worries got you down? Here are some concrete suggestions on how to avoid getting caught in this evolving morass.
  • By Barry M. Heller
  • 1,324    5
Results from the 2016 Annual Franchise Development Report (AFDR) were unveiled in October at the 17th annual Franchise Leadership & Development Conference.
  • By Eddy Goldberg
  • 1,467    1
So many good things are happening in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • By Eddy Goldberg
  • 2,002    0
As one year ends and a new one begins, it's a time and season for joy and gratitude - and for making resolutions to do better in the year ahead. Here's an inspiring message from customer service guru John DiJulius to live your life to the fullest - for yourself and for others.
  • By John DiJulius
  • 1,096    0
5 tips to attract Millennials to your franchise sales team by understanding their needs and expectations.
  • By Eliot Burdett
  • 1,586    0
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One of the largest challenges in franchise development is finding and keeping the right people in the right places, from the top of the franchisor office to the front-line employees at each franchised location.
  • By William Edwards
  • 927    0
10 tips for growing your franchise in the coming year.
  • By Jason Helfrich
  • 2,330    0
So many good things are happening in franchising these days, it's hard to keep up! So welcome back to "Good News" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • By Eddy Goldberg
  • 1,479    0
Just 3 months to go in 2015. Use these 4 tips on how to finish the year strong in social media marketing!
  • By: Aseem Badshah
  • 3,155    0
Having trouble hiring that "perfect" salesperson? These 7 interviewing tips will help you separate the winners from the rest of the pack.
  • By Eliot Burdett
  • 2,784    75
Hudl, a sports video software company based in Lincoln, Neb., has a system for feedback they refer to as #RealTalk. Playing off the slang phrase "real talk" (curt honesty), the team uses the phrase to denote when a conversation has taken a serious turn.
  • By Gregory Ciotti
  • 2,005    0
The Affordable Care Act has introduced widespread changes to the healthcare landscape. It has increased the availability, quality, and affordability of health insurance for the general population, regardless of age, gender, or pre-existing medical conditions.
  • By Benjamin Geyerhahn
  • 6,417    0
There are rules for a reason: they work for most people most of the time. Often, scientific evidence backs them up.
  • By John Tschohl
  • 3,009    0
The benefits of tracking traffic and measuring conversion rates in retail stores have long been established and are now widely considered fundamental in retailing.
  • By Mark Ryski
  • 3,347    107
How's your SEO effort going? You're measuring everything, have a clear idea of the ROI, and your company always comes up near the top of page one, right? Right.
  • By Eddy Goldberg
  • 1,714    0
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Decades of trendsetting chain-salon experience in Europe give Camille Albane franchises unique position in U.S. beauty marketplace.
Email is dominating business communications, and social media is replacing much of what previously was done through print advertising.
  • By Cheng Cohen
  • 2,690    0
Every day there seems to be a new "security breach" making the news. We hear a lot more that don't make the news. Businesses from all over the world call us in a panic, trying to figure out what went wrong with their online security.
  • By David Ellis
  • 1,540    0
Businesses that successfully transition to social organizations will have a competitive advantage over those that do not.
  • By Eddy Goldberg
  • 3,201    171
Many franchise leaders are slow to embrace the idea that the best time to grow is in uncertain times.
  • By Richard S. Weissman
  • 3,679    307
The following is a review of the lead generation principles and best practices outlined in my book, "Grow To Greatness: How to build a world class franchise faster."
  • By Steve Olson
  • 3,850    0
Instagram, Snapchat, and Tumblr are all experiencing a lot of success with the teen demographic, which often serves as a sensitive barometer of trends.
  • By Daniel Lieberman
  • 2,008    23
Nothing is more critical to the success or decline of a franchise brand than what customers think or say about its products or services.
  • By Steve Baxter
  • 3,708    0
In part three, we look at strategies you can employ to take the momentum and ideas gathered at your convention into your franchise operations and as a recruiting tool for the next conference.
  • By Evan Hackel
  • 2,182    42
In the ever-changing world of social media, much has changed in how franchisors are using these emerging platforms to reach customers.
  • By Eddy Goldberg
  • 3,754    627
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2017 Annual Franchise Development Report    

Franchise Update Magazine

Issue IV, 2016

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