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Security

Security concerns for a franchise operator run deep and wide. From onsite cameras and POS systems, to technology that keeps hackers out of your system and away from your customers' credit card data, there's a lot of ground to cover. Experts from on-premise security to computer security consultants and suppliers weigh in regularly with tips, strategies, technologies, and best practices that can prevent franchisees from becoming the latest victim.

Look here often for contributed articles and interviews with security experts, suppliers, and franchisees.

Feature Story:

Is It Time For An Operating Cost Audit?: Franchise Tenants Unite! »

By Dale Willerton

When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right?

To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on.

Nonetheless, every lease generally or specifically outlines what can or cannot be charged back to the tenants … but it's up to the tenants to be watchdogs...



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