RSS Subscribe
Success Stories

Feature Story:

Area Developer Brings Smoke's Poutinerie To Golden State »

Multi-Unit Franchisee

Alan Goldstein opened his first Smoke's Poutinerie with a bang in Hollywood, California earlier this year. He has a deal to open 20 locations over the next five years and the next one is weeks away from launching in San Diego.
The 45-year-old Goldstein is relatively new to franchising but has jumped in headfirst. He says he loves the concept of Smoke's Poutinerie, the wildly entertaining poutine concept from Canada, and is excited to be a part of its rapid expansion in the United States. His Hollywood location is just the second store in the U.S.
Goldstein says he's currently smack in the middle of operations and working "about 100 hours a week" alongside his crew. But his goal is to get to the point where he can focus more on strategic growth, development, and openings...

Feature Story:

Franchisees Serve Travelers At North Carolina Airport »

franchise, franchising, multi unit franchising, franchise update, mult-unit franchisee

Judy Ewing-Lonetti and Sandy Dunn have known each other for three decades. They went from being friends to being franchising partners and, they say, they couldn't have done it without each other.
"We both know, that the other one does, what they do, better," says Ewing-Lonetti, chief executive officer of Charlotte, North Carolina-based Ewing-Dunn.
Franchisees seeking insight to business success with a partner would be wise to look at Ewing-Lonetti and Dunn. Mutual respect is the cornerstone of their 30-year relationship.
Ewing-Dunn is a mainstay at North Carolina's bustling Charlotte Douglas International Airport, where the company operates coveted food franchise locations under three different brands--Brioche Dorée, Cinnabon, and TCBY...

Feature Story:

Idea Man: Steve Sager Continues His Innovative Ways »

By Helen Bond

Steve Sager knows a good idea when he sees one. The franchise veteran championed Subway's innovative $5 footlong sandwich as a nationwide promotion and pioneered the brand's use of speedy ovens to offer customers toasted subs in a flash. So when Sager says he sees financial promise in a new fast casual pizza franchise, you might want to listen. Sager, who owns 16 Subways in South Florida and 7 Auntie Anne's in Florida, Alabama, and Mississippi, is in on the ground floor of a development plan for Persona Neapolitan Pizzeria, a create-your-own, handcrafted pizza concept out of Santa Barbara.
At Subway, Sager opened 265 stores over the years as a development agent and has grown accustomed to fielding queries from franchising candidates seeking his funding and expertise...

Feature Story:

Washington State Gets First Taste Of Capriotti's »

Multi-Unit Franchisee

Ron Mehiel brought the first Capriotti's Sandwich Shop to the state of Washington this week as he opened the doors of his new location in Tukwila. There were free "Bobbie" sandwiches for the first 100 guests and at an official grand opening early next month all proceeds for the day will be donated to the Tukwila Pantry Food Bank to provide produce and dry goods to local families in need.
Mehial says he was first introduced to the sandwich brand by his brother and says he quickly noticed the difference in the high quality meats and fresh ingredients. "When I first stepped foot in Capriotti's I was blown away by the sandwich shop's commitment to serving its guests only the best quality products," he says. "It was at that moment that I realized I had to open up a location in our area...

Feature Story:

Clearly Transparent: Communicating And Sharing Success »

By Helen Bond

When it comes to creating a successful corporate culture, veteran Jiffy Lube franchisee Richard Paek has found that seeing does lead to believing. Paek, who opened his first Jiffy Lube in 1992, has built a multi-unit system that emphasizes transparency inside and out. If there is a sales, customer service, or employee performance stat to be had, Paek will use it to rank, reward, and motivate his team.
"'No sugarcoating' is one of our favorite quotes," says Paek, CEO of Newport, Calif.-based Allied Lube Inc., which operates 75 Jiffy Lube service centers in California and Texas.
This focus on sharing the facts with his 800 employees is paying off. With estimated annual revenue of more than $60 million, Allied Lube's growth outpaced the 2,000-unit Jiffy Lube chain by 9 percent in 2012, 7 percent in 2013, and is on track to three-peat growth in 2014...

Feature Story:

Partners Bring Sports Image To North Carolina »

Multi-Unit Franchisee

Tim Clougherty and Keith Fogleman have both officiated NCAA Division I basketball for more than 15 years. They both love sports and as the new Raleigh, North Carolina-based franchisees for Sports Image, they will help schools and organizations increase their revenue streams and get new equipment as the struggle for funding their athletic departments continues.
"Having played and officiated high school sports in North Carolina and having three children that are also involved in youth sports I realize how much sports builds character and how important it is for these organizations to not only exist but thrive," says Clougherty. "Both Keith and I have officiated NCAA division 1 basketball for over 15 years and you see some of the inventive ways that college institutions raise money through corporate and individual sponsorships...

Feature Story:

The Power Of More: Multi-unit Operators Branch Out, Brand Up »

By Kerry Pipes and Eddy Goldberg

Franchising is easy: all it takes is a lot of blood, sweat, and overcoming fears to open and successfully operate a franchise unit--not to mention multiple units of a single brand. But for a certain breed of entrepreneurs, one brand is not enough. Usually, they're seeking to minimize risk. But sometimes it's the challenge of managing several brands, providing a variety of products and services, and learning best practices from different systems. Or maybe they're just gluttons for punishment (ask any multi-brand operator).
Multi-brand franchising offers not only a diversified portfolio that reduces organizational risks, but also the economies of scale that make a big difference to the bottom line. But as with any successful business, it takes talent, hard work, capital, and a healthy, functioning infrastructure...

Feature Story:

Massage, Tan, Joints, And Lashes »

By Kerry Pipes

"Significant growth is imminent"

Randy Merrill feels good about the health, wellness, and fitness space he operates in. He says the business models work for him, the client base works for him, and the ROI works for him. It's tough to beat that combination.
When we last visited with Merrill (Q2 2011), he was busy operating a single Massage Heights spa and 14 Solar Dimensions Tanning salons (non-franchised) with his partner, Alex Royter. He also had one Cartridge World store, which he sold because, he says, "It was a lot of work and the margins were just too small." Meanwhile, he's opened a second Massage Heights and has added four The Joint chiropractic clinics--all since 2014. An Atlanta native, he has kept his operations close to home, all in the Greater Atlanta area...

Feature Story:

Making A Sub For A Good Cause »

Multi-Unit Franchisee

It was a $100,000 sub sandwich for a good cause.
Last week, Jersey Mike's Subs Founder and CEO Peter Cancro fresh sliced a $100,000 sub for No Kid Hungry, an organization committed to ending childhood hunger. It was just another chapter in a brand that believes that making a sub sandwich and making a difference can be one and the same.
Cancro was fulfilling a pledge he made in March while speaking at an industry conference. There, Cancro unexpectedly announced on stage in front of thousands of attendees that he would donate $100,000 to the charity if Tom Nelson, president of No Kid Hungry/Share Our Strength and David Jobe, president of Winsight Events, joined him at the company's Jersey Shore home to make subs.
Following the sub-making lesson, Cancro presented the check...

Feature Story:

Franchisee Becomes "Part Of The Solution" »

Multi-Unit Franchisee

Patrick Risko knew his aging parents were going to need help. But like thousands of families encounter every year, he discovered that help can be hard to find.
"I soon realized that senior care was a common challenge that many families faced," says Risko. "As part of researching the best way to help, I realized that I wanted to be part of the solution not just for my parents but for New Haven families faced with similar challenges."
So after nearly two decades working in the banking industry, he left that life behind to pursue his new passion of helping other seniors and their families.  His research led him to FirstLight HomeCare, which has more than 130 locations in 30 states. The brand provides quality, affordable, non-medical in-home care for adults...

Feature Story:

It's A Tax Turnaround For Ken Leese »

By Kerry Pipes

Any tax accountant will tell you that the past five years have been tough times for their business. That was certainly true for Jackson Hewitt multi-unit franchisee Ken Leese.
"With the state of the economy, you look at how fewer people working translates into fewer tax returns that need preparing," says the 47-year-old Jackson Hewitt franchisee. "Our business has struggled somewhat to remain status quo, and one of the realities we discovered is that the tax business is not so recession-proof." Regardless, Leese has remained steadfast and has made calculated and strategic moves since we profiled him in 2010.
He's divested all of his Delaware territories and replaced them with Jackson Hewitt units in Southern New Jersey, his home base...

Feature Story:

'Sweet' Franchising Opportunities In Los Angeles And San Diego »

Multi-Unit Franchisee

Baskin-Robbins, the world's largest chain of ice cream specialty shops, is seeking entrepreneurs to develop new and existing ice cream shops in Southern California. Specifically, the brand is seeking candidates who are looking for opportunities in Glendora, Long Beach, Oceanside, and Pico Rivera. Sites in the San Diego market are also up for grabs. The brand has more than 7,500 retail shops in nearly 50 countries.
"We're looking for motivated entrepreneurs who have a passion for their local communities to join our team and take advantage of the many perks that Baskin-Robbins offers," said Grant Benson, CFE, vice president of global franchising and business development, Dunkin' Brands. "This is a great opportunity for anyone who has ever thought about owning his or her own ice cream shop...

Feature Story:

Shahid Hashmi Has His Eye On 100 Popeyes »

Multi-Unit Franchisee

"I wish I had started my career in franchising 10 years earlier," says Shahid Hashmi today.
But he's doing his best to make the most of his time now. The multi-unit franchisee, whose holdings in the Mid-Atlantic and Northeast regions include 45 Popeyes Louisiana Kitchens, 2 Burger Kings, 2 Retro Fitness gyms, and, most recently, ZIPS Dry Cleaners, has hatched an aggressive growth plan that he predicts will top $150 million in revenue in the next 10 years.
Armed with two MBAs and 20 years of financial experience in the telecom industry, Hashmi considered his initial foray into franchising an investment, when he opened a Popeyes store in Washington, D.C., in 1994. He soon would quit his day job after discovering he needed to be more than just a weekend boss...

Feature Story:

Partners And Friends: 30-year Relationship Blossoms In Perennial Success »

By Helen Bond

Partners and Friends: 30-year Relationship Blossoms in Perennial Success

By Helen Bond

Franchisees looking for insights into succeeding with a partner can learn a thing or two from multi-brand franchisees Judy Ewing-Lonetti and Sandy Dunn. Mutual respect is the cornerstone of their 30-year business relationship. They know they wouldn't be where they are today without one another.
Their company, Charlotte-based Ewing-Dunn, is a mainstay at North Carolina's Charlotte Douglas International Airport, where they operate coveted food franchise locations under three different brands: Brioche Dorée, Cinnabon, and TCBY. In the coming months, they will add an Auntie Anne's and at least one additional food franchise when construction is completed on a new concourse at the airport, which set an all-time record in 2014 with more than 44 million travelers...

Feature Story:

Meineke Car Care Exceeds Fundraising Goal At Annual Charity Golf Tournament »

Multi-Unit Franchisee

Earlier this summer, Driven Brands 17th Annual Charity Golf Tournament was held to support the Driven Brands Charitable Foundation. Driven Brands' Meineke Car Care brand raised $72,000 for The Children's Miracle Network. The donation will help support the hospital network that treats children who require care, whether they are battling cancer, suffering from a traumatic injury, or are living with a genetic disease.
As part of a multi-million dollar fundraising commitment benefitting the 170 Children's Miracle Network Hospitals (CMN Hospitals) across the United States and Canada, Meineke asked its vendors, franchisees, and friends to participate in a golf tournament that benefits Children dealing with illnesses and other afflictions...

Feature Story:

Arooga's Grille House & Sports Bar Coming To New York »

Multi-Unit Franchisee

JGJO Development Co. LLC, has signed an agreement that will bring at least 10 Arooga's Grille House & Sports Bar locations to Long Island (Nassau/Suffolk Counties) and Queens areas of New York. This marks the brand's fourth multi-unit franchise agreement and its sixth state.
The JGJO agreement, under the direction of Joseph A. Alagna, Jr. and Stephan A. Stein, gives the Arooga's brand a total of 44 units, 10 corporate and 34 franchise locations, either built or under contract. Alagna and Stein are the principals of Joseph Gunnar & Co., the Wall Street brokerage and investment banking firm, and the general partners of Buttonwood, a private equity venture capital fund.
Alagna, chairman and CEO said, "We are thrilled to partner with Arooga's and are anxious to bring the exciting Arooga's experience to the Long Island, New York marketplace...

Feature Story:

KBP Foods Adds Two Dozen Restaurants In Three States »

Multi-Unit Franchisee

Overland Park, Kan-based KBP Foods, LLC, is making news again. The group has just inked a deal that adds 24 more units to its portfolio, bringing its total quick serve restaurant count to 247 units across 10 states.

The new deal includes 24 restaurants in Kansas, Missouri, and Florida that were acquired from D-Carr Investments and related entities. The acquired units include all three restaurants under YUM! Brands, as well as Long John Silver's franchises. The move means KBP Foods now operates franchise locations in Florida, Georgia, Illinois, Iowa, Kansas, Missouri, Nebraska, North Carolina, Texas, and Virginia.

"KBP's success by growth-through-acquisition strategy has been incredibly successful, and this acquisition is right in line with our business model," said Barry Dubin, KBP Foods chief development officer...

Feature Story:

Steve Sager Continues His Innovative Ways And Successful Growth »

Multi-Unit Franchisee

Steve Sager is a franchise veteran who has seen it all and successfully lived to tell about it. He's also a serial innovator and his ideas are quickly successful and scalable. For example, he championed Subway's innovative $5 footlong sandwich as a nationwide promotion and pioneered the brand's use of speedy ovens to offer customers toasted subs in a flash.
So when Sager says he sees financial promise in a new fast casual pizza franchise, you might want to listen. Sager, who owns 16 Subways in South Florida and 7 Auntie Anne's in Florida, Alabama, and Mississippi, is in on the ground floor of a development plan for Persona Neapolitan Pizzeria, a create-your-own, handcrafted pizza concept out of Santa Barbara.
At Subway, Sager opened 265 stores over the years as a development agent and has grown accustomed to fielding queries from franchising candidates seeking his funding and expertise...

Feature Story:

Anand Gala Is Bringing It All Back Home »

By Kerry Pipes

Anand Gala is a perfect example of taking one step back and two steps forward. In the last 5 years, he sold all of his Applebee's restaurants, centralized his holdings, and then doubled his number of Famous Dave's locations. It was all part of a calculated effort to simplify, sharpen, and renew his business focus. "It was really a simple story of taking a step back and reassessing where I am," he says.
At the beginning of 2010, Gala and his company were coming out of the recession and picking up steam. He had 19 Applebee's, 5 Famous Dave's, and 3 Del Taco locations. But he says with units spread across several western states he was looking to bring his operation back home when an unexpected offer came his way.
"We had been going through the massive reimaging program rolled out by Applebee's with all of our locations," he says...

Feature Story:

McAlister's Deli Grows Big In Southeast »

Multi-Unit Franchisee

McAlister's Deli is on the grow and has signed several more development agreements with new and existing franchisees to open restaurants in Southern Georgia, North, Central, and Southwest Florida.
Summerville, SC-based franchise group DMAC, LLC, which already operates McAlister's Deli locations across South Carolina, Florida, and Georgia, will be opening several more of their restaurants between Southern Georgia and North Florida. The brand also signed development agreements with two new franchise groups to open restaurants on the west coast of Florida between Naples and Sarasota, and in Orlando.
New franchisees Christina Berry, Mark Graff, and Jeff Paulsen bring to McAlister's an extensive experience in multi-unit restaurant management with Steak n Shake, as well as a background in commercial and residential property development...


Learn More

Multi-Brand 50    

Multi-Unit Franchisee Magazine

Issue II, 2016

Multi-Unit Buyers Guide    

2016 Multi-Unit Buyers Guide

Special Edition

Top Opportunities »

A Franchise Update Media Group Production
Franchise Update Media | P.O. Box 20547 // San Jose, CA 95160 // PH. (408) 402-5681
Copyright © 2001 - 2016. All Rights Reserved. Site Hosting Provided By: wishVPS on FUMG3

In Loving Memory Of Timothy Gardner (1987-2014)