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Restaurant demand isn't disappearing in 2026, but it is evolving. According to Revenue Management Solutions' new survey, "Order Up: How Americans Are Dining in 2026," consumers are adjusting their habits across three key areas: how often they visit, how they order, and how they perceive price.
Consumers are holding steady for now.
According to the report, only one in three quick-service customers reports cutting back, compared to nearly half of full-service diners, highlighting how value continues to anchor traffic even as pressure builds. Even so, cutbacks in QSR have increased year over year, signaling that no segment is immune to tighter budgets.
At the same time, Gen Z is helping offset that pressure with roughly one-third visiting quick-service restaurants more often. Millennials remain split with nearly equal shares pulling back and spending more.
It's time to protect stable customers while finding ways to reengage those beginning to drift.
Convenience is competing with experience.
Drive-thru usage now matches dine-in as the most common weekly behavior with roughly three-quarters of consumers using each channel, according to the report. Younger customers are driving that shift, and 85% of Gen Z report at least one weekly drive-thru visit.
At the same time, delivery is beginning to soften. While 73% of Gen Z and Millennials still order delivery weekly, more consumers say they plan to cut back going forward.
Dine-in, however, is regaining relevance, particularly among younger guests. The opportunity is not only choosing between channels, but balancing speed with experiences worth leaving home for.
Price perception is shaping behavior more than ever.
According to the study, nearly three-quarters of consumers say restaurant prices feel higher than a month ago, a perception that now exceeds grocery pricing for the first time. That shift reflects reality: restaurant prices are rising faster (3.9% year over year) than grocery costs (2.4% year over year).
Even so, demand remains, and 28% of consumers report spending more at restaurants, driven largely by higher menu prices rather than increased visits.
Consumers are choosing fewer visits, fewer add-ons, and more value-focused decisions. For operators, the risk is not trading customers down but losing them altogether if value is not clear.
For the full report, visit here.