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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

The Franchise Customer Experience Certification program links CX strength with profitability
  • Kevin Behan
  • 596 Reads
McLain Hoogland and Marco's Pizza have built a mutually beneficial relationship
  • Ginny Gaylor
  • 591 Reads
LendingTree researches new business failure data and offers 4 ways to boost odds of success
  • Kevin Behan
  • 765 Reads 1 Shares
Service brand deals keep growing as summer nears
  • Kevin Behan
  • 428 Reads 1 Shares
According to a new survey, inflation is affecting the costs of labor, goods, capital, rent, and insurance
  • M. Scott Morris
  • 963 Reads
Make it easy for your customers to complain--as long as you've trained your staff to handle it professionally
  • John DiJulius
  • 696 Reads
The first restaurant of the deal is expected to open in Benton, Arkansas, by the end of 2024
  • M. Scott Morris
  • 648 Reads
Take your consumer service to the next level at the 2024 Franchise Customer Experience Conference, June 17-20 in Atlanta
  • Franchise Update Media
  • 934 Reads
A cross-party group of lawmakers in the U.S. House attempted to override President Biden's veto
  • International Franchise Association
  • 892 Reads
Boost profitability and employee satisfaction with a culture that places customer experience first
  • Annie Oeth
  • 812 Reads
How tech innovations save costs and optimize efficiency for real estate construction projects
  • Ginny Gaylor
  • 839 Reads
Schlotzsky's
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Combine the best of AI with human interaction to elevate the customer experience
  • Annie Oeth
  • 864 Reads
Survey respondents cited concerns about the job market and their household finances
  • M. Scott Morris
  • 755 Reads
The pandemic-driven growth of drive-thrus has changed the real estate market for QSRs and coffee brands
  • Ginny Gaylor
  • 815 Reads 2 Shares
Known for sharing his success, Ali Chunara has been named the 2024 Noble Cause MVP
  • Ginny Gaylor
  • 1,024 Reads 11 Shares
Al Bhakta, founding principal of CMG Companies, earns 2024 Mega-Growth Leadership MVP honors
  • Ginny Gaylor
  • 2,162 Reads 34 Shares
Interest rates for CRE loans look to remain higher. Here are some useful tips on making the best of it.
  • Ginny Gaylor
  • 1,059 Reads
Mobile location data provides franchises with invaluable information on site selection and market analysis
  • Ginny Gaylor
  • 1,054 Reads 2 Shares
Creating an effective strategy requires collaboration with a team of skilled advisors
  • Kendall Rawls
  • 1,067 Reads 3 Shares
Suggestions include improvements to FTC pre-sale disclosure, franchisee due diligence, and third-party seller disclosures 
  • International Franchise Association
  • 997 Reads
The operator will develop locations in Ohio and Northern Kentucky
  • M. Scott Morris
  • 1,071 Reads
Hungry Howie's Pizza
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Hungry Howie's Pizza
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Hungry Howie's Pizza
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Vik Patel, with nearly 250 units in 15 states, continues to invest in service brands to complement his various food brands
  • Franchise Update Media
  • 1,132 Reads 8 Shares
We asked multi-unit restaurant franchisees about a decision they regret-- and what they learned from it
  • Eddy Goldberg
  • 1,642 Reads 1 Shares
Leaders should lean into trust and empathy as their guiding lights
  • M. Scott Morris
  • 944 Reads
MVP Award winners are business leaders, innovators, community advocates, and philanthropic champions
  • Kerry Pipes
  • 1,103 Reads
Service brand deals keep growing at the start of May
  • Kevin Behan
  • 1,614 Reads 1 Shares
Jim Balis, the 2024 Multi-Brand Leadership MVP, puts team members and guests first at Sizzling Platter
  • Ginny Gaylor
  • 1,709 Reads 55 Shares
Technical training for service brand franchisees makes all the difference in their units' success
  • Kevin Behan
  • 1,248 Reads 1 Shares
Tips for small-business owners on how to save money and stretch their dollar amid rising costs
  • Raj Tulshan
  • 1,363 Reads 2 Shares
The 6-month accelerator program aims to narrow the wealth gap and is now accepting applications
  • The International Franchise Association
  • 1,399 Reads 1 Shares
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