Stories from the Front Lines: Multi-Unit Franchisee Perspectives

During the Covid-19 pandemic we have been contacting franchisees, asking them what they’re doing to get through the crisis and, hopefully, come out the other side. These entrepreneurs – and their employees – are on the front lines of doing business during a public health and economic crisis that continues to affect every aspect of life in the U.S. They’re doing everything they can to keep the cash flowing, support their employees, and, for those allowed to conduct business, to keep their customers as satisfied as possible in light of the crisis.

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