Chicken Salad Chick Bolsters Leadership Team With Promotions Of Five Company Veterans Amid Ongoing Growth

Chicken Salad Chick
Published: August 11th, 2020

Fast casual concept elevates three executives to C-suite and appoints two female Vice Presidents

August 11, 2020 // Franchising.com // Auburn, AL - Chicken Salad Chick, the nation’s only southern inspired, fast casual chicken salad restaurant concept, announced today the promotions of five existing brand leaders amid the company’s ongoing growth and success. The brand has promoted three executives to its C-suite, including Jim Thompson as Chief Operating Officer, Terry McKee as Chief Development Officer, and Tom Carr as Chief Marketing Officer, as well as appointed Mary Lou Atkins as Vice President of Human Resources and Carrie Evans as Vice President of Franchise Development. The promotions recognize the numerous contributions the longstanding leaders have made throughout their tenures and reflect the high caliber individuals taking Chicken Salad Chick to the next level.

Chicken Salad Chick has grown exponentially in recent years, more than quadrupling in size since 2016. At the beginning of the year, the brand recorded 2019 as the most successful year in its company history, opening 40 new restaurants, achieving 16 consecutive quarters of same-store sales growth and seeing a 40.1% and 38.5% increase in systemwide sales and unit count, respectively. This impressive growth and year-over-year results attracted prominent private equity firm Brentwood Associates, which acquired Chicken Salad Chick from Eagle Merchant Partners in November 2019. Despite numerous challenges and obstacles the restaurant industry is facing due to the COVID-19 pandemic, Chicken Salad Chick has opened 19 new restaurants this year, and is projected to open 15 more, bringing its systemwide total to 178 restaurants by the end of the year.

These ongoing efforts, coupled with a concentric circle growth strategy, are part of Chicken Salad Chick’s greater development goal of having 500 locations open and operating by the end of 2025. To help support this goal, Chicken Salad Chick is leveraging the seasoned principals of Brentwood Associates and elevating the talented and accomplished leaders that have been integral to the brand’s achievements thus far.

“Chicken Salad Chick could not be the brand it is today without the tireless work and dedication of the talented people that drive it to its fullest potential,” said Scott Deviney, CEO of Chicken Salad Chick. “Despite all that we’ve faced over the past several months, these individuals championed our brand and continued to propel it forward, so it was important for me to recognize all their contributions and provide them with the opportunity to continue to grow within our organization. We’ve come out of this challenging period stronger than we were before, and are excited for all that we can accomplish in the future with this strong team in place.”

Chicken Salad Chick’s recently promoted C-level executives and vice presidents include:

• Jim Thompson, Chief Operating Officer (COO): Thompson was hired by Chicken Salad Chick’s founder and co-founder, Stacy and Kevin Brown in 2013 when there were only six restaurants open. Over the past seven years, he has built Chicken Salad Chick’s operations and training programs, and overseen the development of management and purchasing systems that have been instrumental to the brand’s expansion from just six restaurants to more than 160 in 17 states. He is a Certified Franchise Executive and, for more than 25 years, has focused on improving organization performance with a solution-driven leadership style.
• Terry McKee, Chief Development Officer (CDO): McKee has led Chicken Salad Chick’s growth throughout the Southeast, Midwest and Texas as VP of Real Estate and Store Development since 2015. He is a seasoned corporate real estate executive with extensive experience in national and regional real estate strategies, site selection, acquisition, contract and lease negotiations, and new store development. In his new role as CDO, McKee will continue to be responsible for the site selection and construction of Chicken Salad Chick’s franchised and company-owned locations.
• Tom Carr, Chief Marketing Officer (CMO): Carr joined Chicken Salad Chick as head of its marketing team in 2016, bringing with him nearly 30 years of experience across a diverse range of industries. He has played an integral role in building awareness, trial and sales as Chicken Salad Chick enters new markets, and in helping the brand achieve 16 consecutive quarters of positive same store sales, a 31.8% increase in average unit volume and 140% increase in unit growth throughout his tenure. As CMO, Carr will continue to fuel Chicken Salad Chick’s growth through impactful marketing strategies.
• Carrie Evans, Vice President of Franchise Development: Joining Chicken Salad Chick in May of 2016 as Director of Franchise Development, Evans has spearheaded the brand’s tremendous franchise growth over the past four years. Recognized as one of the fastest-growing restaurant chains in the U.S., in 2019 alone, Chicken Salad Chick signed 26 new franchise agreements to develop 60 new restaurants over the next several years. Prior to Chicken Salad Chick, Evans was the director of development for Nothing Bundt Cakes, senior manager of franchise development for MOOYAH Burgers, Fries & Shakes, as was with Cicis Pizza for 10 years.
• Mary Lou Atkins, Vice President of Human Resources: Atkins is a seasoned and strategic HR executive with 40+ years of experience in the restaurant industry. She is skilled in talent and performance management, as well as employee relations. Atkins joined Chicken Salad Chick in 2019 as Human Resource Director, previously holding various positions with Popeyes over the course of 35 years.

About Chicken Salad Chick

Founded by Stacy and Kevin Brown in Auburn, Alabama, in 2008, Chicken Salad Chick serves full-flavored, Southern-style chicken salad made from scratch and served from the heart. With more than a dozen original chicken salad flavors as well as fresh side salads, gourmet soups, signature sandwiches and delicious desserts, Chicken Salad Chick's robust menu is a perfect fit for any guest. Today, under the leadership of Scott Deviney and the Chicken Salad Chick team, the brand has more than 165 restaurants in 17 states and is continuing its rapid expansion with both franchise and company locations. Chicken Salad Chick has received numerous accolades including rankings in Franchise Times' Fast & Serious and Fast Casual.com's top Movers and Shakers for the third consecutive year, QSR’s Best Franchise Deals for the second consecutive year and Franchise Business Review’s Top Food Franchises in 2020.

SOURCE Chicken Salad Chick