SYNERGY HomeCare Launches New ConciergeCare Offering

SYNERGY HomeCare
Published: February 7th, 2023

February 07, 2023 // Franchising.com // Gilbert, Ariz. - SYNERGY® HomeCare announced the launch of ConciergeCare, a new home care offering designed to ease the process of returning home post-discharge from a hospital, rehabilitation facility, skilled nursing facility, or specialty outpatient surgery center.

Offering personalized levels of care, ConciergeCare can begin as early as pre-discharge. Packages range from a few days of post-discharge support to an entire month or more of care. All care packages can be extended as needed, and optional add-on services are available.

According to Rich Paul, Chief Partnership Officer for SYNERGY HomeCare, the ConciergeCare program is designed to make the client’s home the most comfortable environment for recovery, while anticipating the myriad of personal needs clients may have as they progress through their healing journey.

“Home care plays a vital role within the care continuum and care circle, and that is especially true during the transition from hospital to home,” said Paul. “This is a critical juncture in the path to recovery, one that can support compliance with prescribed medications and interventions to reduce the likelihood of readmission to the hospital. Specially trained, compassionate SYNERGY HomeCare caregivers can enhance clients’ quality of life during healing and recovery, and ultimately ensure the best possible outcome for the long term.”

Services include:

• Companion care
• Medication reminders
• Light housekeeping
• Meal planning and preparation
• Grocery shopping
• Prescription pick-up
• Accessible transportation
• Mobility assistance
• Care coordination and planning
• Family outreach and video conferencing

Clients receive the comfort, familiarity and independence that comes with recovery at home while having an attentive and experienced SYNERGY HomeCare caregiver available to help with personal needs, including meal preparation, mobility around the house, bathing and dressing, and transportation to and from follow-up appointments. Caregivers provide companionship and support with aftercare plans. Client benefits include:

• Peace of mind that an experienced caregiver is providing five-star level care and attentiveness for their complex needs
• Improved satisfaction and quality of life throughout the healing and recovery journey
• Reduced social isolation and loneliness
• Care coordination with family members and other care providers

In addition, family members get peace of mind knowing that their loved one is receiving compassionate care in the comfort of their own home, designed to promote recovery, safety, and overall well-being.

The SYNERGY HomeCare ConciergeCare program is built upon a Five-Star approach to care, which is based on quality indicators used by the Centers for Medicare and Medicaid Services (CMS).

• Personalized Care
  Personalized level of care with turnkey packages to fit any need and budget. Packages range from a few days of post-discharge support to an entire month or more of care. All care packages can be extended as needed, and optional add-on services are available.
• Compassionate Care
  High-touch, attentive, compassionate care throughout every step of the client’s recovery at home.
• Safety Focused
  Proactive measures ensure the home is a safe environment for healing and recovery.
• Healing and Recovery
  Care in the most comfortable and familiar place to heal and recover—the client’s home.
• Outcomes Driven
  Level of care supports efforts to reduce hospital readmission, emergency room visits, and prevent falls and injury.

SOURCE SYNERGY HomeCare