Protein Bar & Kitchen Streamlines Early Technology Adaption with New App Launch

Protein Bar & Kitchen
Published: April 9th, 2024

April 09, 2024 // Franchising.com // CHICAGO - Protein Bar & Kitchen is launching their new app with Incentivo. The new app will streamline software updates and further solidify Protein Bar & Kitchen’s digital capabilities to prioritize loyal customers. The launch of the new app, and additional partnerships with innovative brands including Toast and Chowly, underlines the franchise brand’s commitment to evolving back and front-of-house advancements with emerging technology companies.

Company leadership prioritizes adapting to meet the changing needs of its active customer base, and continues to be at the forefront of solutions that benefit both its customers and franchisees. Protein Bar & Kitchen’s position as an emerging brand allows it to evolve at a quick pace, partnering with technology companies that can also quickly learn and adapt together.

With early adaptation of technology partners, Protein Bar & Kitchen is able to fuel digital enhancements which lead to more efficient partnerships for both parties. Highlights of these adaptations include:

Incentivo – The only fully automated intelligence-driven platform for restaurants and virtual kitchens that increases retention, maximizes revenue and enhances the guest experience for both first-time visitors and loyalists.

• Protein Bar & Kitchen has tapped into Incentivo to create its app, which has been officially rolled out and is downloadable for all customers and is available on the Apple App Store and Google Play.
• Ringing true to being an adaptation-driven partnership, Protein Bar & Kitchen is one of Incentivo’s first clients to use payment processing and scan to payment functionality.

Toast – A cloud-based, all-in-one digital technology platform, Toast is purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business.

• As one of Toast’s first enterprise clients, Protein Bar & Kitchen was also one of the first to roll out its beta kiosk function in 2017. Protein Bar & Kitchen chose Toast because it was evident the brands could be true partners, learning and changing to adapt with emerging chain restaurants.
• In 2022, Protein Bar & Kitchen also rolled out Toast’s beta order ready screen to test customer efficiency. Toast also brought its other clients to Protein Bar & Kitchen to see how this new software was improving the customer experience.

Chowly – A full-service digital ordering platform that meets customers wherever they are online and streamlines their orders right to each brand’s POS.

• Since working with Chowly, Protein Bar & Kitchen provided feedback that has led customers to order their food directly through Google. Each order goes directly to the kitchen POS, making it so staff does not have to enter each delivery order into the POS system.
• Protein Bar & Kitchen also spearheaded improvements to its catering orders, where now each large order is able to be streamlined into the POS system and aid staff in the process.

SOURCE Protein Bar & Kitchen