May 19, 2026 // Franchising.com // Tempe, Ariz.– SYNERGY® HomeCare, the nation’s fastest-growing home care franchise, an Entrepreneur 500 ranked enterprise and a Top 50 Franchise according to Franchise Business Review, has announced new ownership of its award-winning, New Haven County-based location, SYNERGY HomeCare in East Haven.
The company, now owned and operated by Dieunite, “Dee,” and Ralph Phanord, has received numerous awards for its exceptional service over the past ten years. The most prestigious of these is SYNERGY HomeCare’s “Caregiver of the Year” distinction, which is awarded to the most compassionate caregiver in the franchise network, and was covered by the New Haven Register in 2023.
Headquartered at 152 Saltonstall Parkway, Unit B in East Haven, the Phanords and their team of compassionate caregivers will continue to provide award-winning care to residents throughout Branford, New Haven, North Branford, Northford, Wallingford, Durham, East Haven, Guilford, and Madison. The team can assist with a wide variety of non-medical, in-home care services, from companion care to personal care and respite care.
Since opening its doors, SYNERGY HomeCare in East Haven has witnessed the growing demand for these services, particularly among Baby Boomers in New Haven County. U.S. Census statistics show that 10,000 Baby Boomers are turning 65 every day and that by 2030, there will be more than 70 million people over 65. According to the AARP, over 80% of this demographic report wanting to remain in their own homes for as long as possible.
The Phanords were motivated to join the home care industry following their own personal experiences providing care for their family members. Both Dee and Ralph grew up in multi-generation families, where they shared caregiving responsibilities between their parents, grandparents, and other elderly loved ones. Dee directly credits her aunt, who relied on caregivers during the formative years of her life, as the reason why she spent her college years working as a caregiver, and why she would later spend 17 years in human resources.
“My decision to join the home care industry was directly inspired by my experiences with my aunt,” said Dee. “When she needed care at an early age, I saw firsthand how important compassionate and reliable caregivers are for someone’s quality of life. My experience as her caregiver is one of my greatest sources of pride. She taught me patience, compassion, and responsibility, while motivating me to pursue a career where I can make a positive difference in the lives of others.”
In her 17-year career as an HR professional, Dee spent most of her time going above and beyond to build strong relationships with clients and their families, which will continue to be a guiding value at SYNERGY HomeCare in East Haven. Ralph complements Dee’s person-focused approach with an 18-year background in retail operations, where he learned the ins and outs of day-to-day business management. Together, the two will use their combined experience to provide reliable care that gives families peace of mind and helps their loved ones live safely and happily at home.
“We’re here to treat every client as an extension of our family,” said Ralph. “We want every person we care for to feel respected, comfortable, and supported in their own home. All of our care is tailored to the individual, and our line is always open so families can reach us at any time.”
Roughly 20% of East Haven residents are 65 or older, while many live with chronic conditions or disabilities that force them to rely on caregivers for additional assistance cooking, shopping, running errands, doing light housekeeping or going for walks. Some even require personal care, such as help with bathing, dressing or using the toilet.
SYNERGY HomeCare in East Haven is currently looking to add to its team of diverse caregivers. While licensed Certified Nursing Assistants (CNAs) are ideal candidates, the Phanords will provide training and certification to anyone looking to enter the field of caregiving. Caring, compassionate professionals with a reverence for older adults are invited to apply by visiting their website or calling 203-691-5071.
SYNERGY HomeCare offers competitive hourly rates in addition to flexible shifts perfect for both college students or recent graduates as well as people who are retired and looking to stay active.
Learn more about the many home care options available at SYNERGY HomeCare in East Haven’s website.
SYNERGY HomeCare is the fastest-growing national franchisor in the home care industry with over 280 franchises operating in more than 625 locations in 44 states across the U.S. The company provides a broad range of non-medical in-home services including personal care, companion care, memory care and specialized care for individuals living with physical or developmental disabilities, chronic health conditions or recovering from illness or surgery. No matter what each person's circumstances are, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward. For more information visit SYNERGYHomeCare.com or find an in-home care location near you.
SOURCE SYNERGY HomeCare
SYNERGY HomeCare is a franchise of non-medical home care dedicated to providing service to anyone of any age.