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Feature Story:

Franchisee Group Brings Dunkin' To New Mexico »

Multi-Unit Franchisee

Amin Habib, Murad Fazal, and Menjinder Bhambra are the principals behind NMR, LLC, a franchisee group that has more than 30 years of experience with Dunkin' Brands as well as the gas and convenience industry. They will now bring five Dunkin' Donuts restaurants and four multi-brand restaurants with its sister brand, Baskin-Robbins, to Albuquerque and its surrounding areas. The first restaurant is planned to open in Summer 2016.
Amin Habib, already owns four Dunkin' Donuts restaurants in Chicago, two of which are multi-brand restaurants with sister brand, Baskin-Robbins.
"We are excited to expand the brands' presence in New Mexico and play an important role in the daily lives of people who live, work and visit here," said Habib...

Feature Story:

Franchisee To Bring Persona Wood Fired Pizzeria To Houston »

Multi-Unit Franchisee

Houston franchise group Spicy Ketchup, LLC, has inked a deal to bring 5 Persona Wood Fired Pizzeria locations to the Lone Star state. The group has experience operating Jimmy John's shops and is scheduled to open its first Persona Wood Fired Pizzeria in the fall, with the remaining locations opening over the next four years.
"We were initially impressed with the company's operations and experienced executive team, but it wasn't until we tried the pizza that we were completely sold," says Dan Stansel, one of Spicy Ketchup's managing partners, noting that the group considered several other emerging brands before deciding that Persona had the most potential for becoming what they believe will be the next big brand in the fast-casual pizza industry...

Feature Story:

Successor Prep For The New Generation »

By Champ Rawls

Picture a 50-something year-old multi-unit franchisee who has been in business for more than 20 years and has tirelessly worked to grow and build a diverse business. His kids are in their mid- to late-20's and have been getting more involved in day-to-day operations. They are ecstatic to be entering the family enterprise and proudly fly the family name. The company has a fantastic reputation in the community and the family name holds weight and notoriety in the industry. It is well-established with sound business practices and a formula for success that has produced generous profits and provided a great place of employment for many families. Sound familiar?
Now picture the next generation, a generation that has been to trainings and workshops, developed an "understanding" of business operations from watching their mom and dad avidly stay on top of franchisor procedures and directives, and has an opinionated and vocal vision of how they see the business changing for the future...

Feature Story:

Multi-Unit Franchisee 'Strategies For Growth' Collection Available »

Multi-Unit Franchisee

Multi-unit franchisees who are looking to gain an edge on their competition have a new resource at their disposal. Franchise Update's Franchise Learning Academy has just released its "Strategies For Growth" Collection, a series of 14 video seminars, covering more than 20 hours of programming, and providing access to the insights, experience, and success stories of more than 40 multi-unit and multi-brand franchisees and franchising professionals.
The timely and topical information found on the videos comes straight from many of today's top multi-unit franchisees who have been there, done it, and successfully lived to tell the tale. Their invaluable advice can provide tips and insight for taking your business to the next level. All video seminars were produced at Franchise Update's Annual Multi-Unit Franchising Conferences in 2014 and 2015...

Feature Story:

Tropical Smoothie Cafe Lands 51 Franchise Agreements In First Quarter »

Multi-Unit Franchisee

Tropical Smoothie Café has been on the grow this year. The fast casual concept negotiated 51 new franchise agreements in the first quarter of this year. The deals represent 51 cafés that will expand the sandwich and smoothie franchise in Atlanta, Detroit, Providence, Miami, Charleston, SC, and Fayetteville, NC. The brand also reported a 12.31-percent growth in same-store sales over the first quarter of last year.
"We had great momentum heading into 2015 after reporting incredibly strong results last year, including positive comp sales of 11.4 percent and our highest average unit volume of more than $526,000 -- with the top 50 percent reporting an AUV of $669,000," says Mike Rotondo, CEO of Tropical Smoothie Café. "Clearly, Tropical Smoothie Café is well-positioned to continue our aggressive growth and reach our goal this year of signing franchise agreements to develop an additional 150 new locations...

Feature Story:

Melting Pot Launches New Recruiting Incentive Program »

Multi-Unit Franchisee

The Melting Pot is looking to reopen some franchise locations and it has created a new incentive to help recruit qualified restaurant operators. The new program will provide financing to those who sign a franchise agreement to purchase an existing Melting Pot location in select markets across the country, starting with Chattanooga and Memphis.
Under the guidelines of its new "Path to Grow" program, approved restaurant operators can inject as little as 5 percent liquidity into the purchase of the restaurant to partner with the franchisor, who would provide the financing. In exchange, the franchisor would initially assume 51 percent ownership of the restaurant under the conditions that the operating franchisee agrees to pay back the initial loan within three years of signing the franchise agreement...

Feature Story:

Fresh CREAM Deal Coming To Florida »

Multi-Unit Franchisee

The cold rush is coming to Florida. The Sunshine State will be the location of more than 30 new shops of the San Francisco-based dessert franchise CREAM over the next 7 years. The franchise specializes in premium ice cream sandwiches and other frosty treats.
The new agreement marks CREAM's largest and most significant franchising announcement since launching its franchise opportunity in 2012, and will develop stores starting in South Florida before moving towards West Florida and beyond.
"There's definitely a lot of excitement around the brand," says CREAM president and COO Jim Ryan. "We are very excited to have over 30 units available to entrepreneurs in Florida and to make our East Coast debut."
The initial deal was inked with Armando Martinez Stone, who discovered the brand while participating in his High School DECA program in which participants were given the challenge to outline a plan to improve a company's national and international success...

Feature Story:

Georgia Franchisees Are Back To Fazoli's »

Multi-Unit Franchisee

Allen Peake and Mike Chumbley are the powers behind C&P Restaurant Company, a Macon, Georgia-based company that operates Captain D's and Cheddar's locations. The duo has just inked a deal for six Fazoli's restaurants in Georgia and South Carolina.
The new deal brings Peake and Chumbley back to Fazoli's. As executives and minority owners of RMS Family Restaurants - where they worked together for 15 years - they previously operated 12 Fazoli's in Florida, Georgia, and South Carolina. RMS sold its Fazoli's restaurants in 2000; they eventually were closed.
Under the new agreement, C&P Restaurant Company plans to open Fazoli's restaurants in Macon, Warner Robins, Athens, Augusta, Columbus, and Savannah.
"We always knew that we wanted to again be part of Fazoli's, and now the timing is right," says Peake...

Feature Story:

Overcoming Three Top Challenges In 2015 »

By Chuck Pistor

Multi-unit franchise operators are fostering the growth of franchise profit across the United States. In 2014 alone, franchise organizations drove about 3.5 percent of the total U.S. GDP and franchise operators employed over 8.5 million Americans. Multi-unit operators played an instrumental role in advancing franchise operations across the country this year, and will continue to move the needle on franchise success in the new year.
In an always-evolving retail, restaurant, and service economy, being part of a franchise corporation gives new and seasoned entrepreneurs the means to hit the ground running. Starting an independent business is tough, but existing as part of a larger franchise network provides the support and direction it takes to see success early on...

Feature Story:

A Look Ahead: Franchise Sales And Growth In The New Year »

By Chuck Pistor

The nature of the franchise business is quickly evolving, but it's never been clearer that now is the optimal time to be part of a franchise organization. Franchises drove approximately 3.5 percent of the total U.S. GDP in 2014 and employed more than 8.5 million Americans. As it becomes riskier and more challenging to get off the ground as an independent startup, entrepreneurs are finding that it pays to be part of a larger franchise network that can support growth and boost initial success.

But as with any business venture, launching or running a franchise can have its speed bumps along the way. Achieving optimal sales and growth doesn't happen overnight. It takes ongoing commitment from franchise owners and operators. In 2015, I foresee a new set of challenges for franchises, largely prompted by three factors: new government regulations, crowded market share, and employees predisposed to entitlement and generational differences...

Feature Story:

5 Ways To Ensure Family Business Success? »

Multi-Unit Franchisee

Non-family businesses can learn a lot from family businesses, says Henry Hutcheson, a certified Family Business Advisor and founder of Family Business USA consultancy.
"Family businesses outperformed non-family businesses during the boom years leading up to the 2008 recession, and during the 2001 and 2008 recession years," he says, citing a recent Harvard Business Review study.
Hutcheson, author of "Dirty Little Secrets of Family Business," (http://dirtylittlesecretsoffamilybusiness.com), says family businesses were less likely to lay off workers during the lean times, and more likely to maintain their emphasis on socially responsible programs.?But that's just the businesses that survived.
"Many closed their doors," he notes...

Feature Story:

Building (or Acquiring) Success: Key Growth Factors Franchisees Should Know »

By Kerry Pipes

No one ever said franchise growth was easy. Operating one or two locations is hard enough, but growing to 10, 20, or more is challenging for even the most seasoned operators--especially if any of their new builds or acquisitions turns out to be a poor performer. We tracked down five successful multi-unit franchisees who have been there and done it--and who bear the scars and trophies to prove it. Among the key factors in multi-unit success, they say, are timing, funding, cash flow, people, infrastructure, and identifying the right opportunities. Their insights into what to look for and how to proceed once you decide it's time to grow may contain just the missing ingredient you need.

Right time
Deciding when to grow--and if you're ready--differs for each franchisee...

Feature Story:

5 Tips For Small Business Success »

Multi-Unit Franchisee

Ambit Energy, a national retail energy provider, released a blog post earlier this year in which it provided leadership tips for successfully building a small business. The company followed that up last summer by hosting their annual "Ambition" event in Dallas, where thousands of its consultants gathered to share their personal success stories, attend training sessions, network, and have fun.
In the blog post, the company provided five simple and highly effective tips for leading a small business to success. These tips include:

Feature Story:

Goals And Visions: Survey Says Business Owners Should Take Risks, Earn Respect, And Inspire Action »

Multi-Unit Franchisee

Accomplishing goals is the most essential function of running a company, according to 46 percent of entrepreneurs polled by The Alternative Board (TAB). By comparison, 38 percent place more importance on providing a vision for their business. Despite acknowledging how crucial that vision is to the company's success, most leaders need help communicating it: participants averaged just 7.1 out of 10 when grading themselves on how effectively they expressed their vision to their team.
"It's important that the leader establishes and communicates a vision. But it's even more important that they accomplish goals," says David Scarola, vice president of TAB. "One without the other has little value."
After surveying 336 small business owners and CEOs worldwide (roughly 70 percent of whom have companies earning over $1 million a year), a common profile of the modern business leader emerged from TAB's study...

Feature Story:

Overcoming Excuses: 6 Ways To Gain The Edge And Meet Your Goals »

Multi-Unit Franchisee

Great people throughout history often fail, quite miserably, before finally reaching their goals, says international business strategist Dan Waldschmidt.
"Van Gogh sold only one painting during his lifetime; Winston Churchill lost every public election until becoming prime minister at age 62; Henry Ford went bankrupt five times; Albert Einstein was a terrible student and was expelled from school; Sigmund Freud was booed from a stage," says Waldschmidt, author of Edgy Conversations: How Ordinary People Achieve Outrageous Success, (www.EdgyConversations.com).
"Ideas, brilliance, genius - they all mean nothing without the guts, passion, and tenacity necessary to make your dream a reality. But often, people fall back on excuses and give up on trying to reach their goals...

Feature Story:

Growing A Franchise: Lessons Learned Along The Way »

By D'onn Genovese

As many in the beauty industry have likely noticed, Massage Envy has experienced explosive franchise growth in the last several years. A provider of therapeutic massage, facials, and other spa services in the United States, Massage Envy has expanded to nearly 840 locations in 46 states. While this growth is exciting, increasing demand for a franchise can pose challenges for individual franchise owners to manage, especially when it comes to quickly hiring, onboarding, and managing staff.
I started our first Massage Envy franchise with my husband, son, and daughter-in-law, because the idea of running a business with family appealed to me. Furthermore, I was supportive of the spa industry's overall mission - I think we can all get behind the idea that there is too much stress in this world, and the long-term health repercussions from this are huge...

Feature Story:

To Grow, Reinvest In Infrastructure, Technology, And People »

By Richard S. Weissman

Many franchise leaders are slow to embrace the idea that the best time to grow is in uncertain times. Even those who may reluctantly agree are often constrained by the demands of stakeholders for bottom-line performance, and use the excuse of the "bad economic storm" to cut expenses to meet those bottom-line expectations. Historically, however, the fact remains that the strongest companies are those that create working systems to grow during all economies, and that see the opportunity in bad times for accelerated growth.

In my experience as the CEO of a national early childhood education franchise, while the majority of others in the field experienced difficulty securing new franchisees to continue growth, our reinvestment and leadership speaks well of the brand, and has allowed us to see exceptional growth during recent economic tumult: more than 410% growth since the 2008 recession...

Feature Story:

Lead Generation Checklist: Time To Review Your Process? »

By Steve Olson

The following is a review of the lead generation principles and best practices outlined in my book, "Grow To Greatness: How to build a world class franchise faster." For a more in-depth examination of successful lead-generation practices, ordering information is available at the end of this checklist.

✓ Embrace the four successful lead generation principles that high-growth franchisors use to expand their brands:

Feature Story:

A Clear Value Proposition Can Boost Franchise Recruitment And Sales »

By Joe Mathews

Zig Ziglar once said, "People don't buy drills, they buy holes."

Carrying his logic into franchising, franchisees don't really invest in franchise opportunities; they invest in the future they are designing for themselves and their families. They buy the next chapter of their lives. Whether you are selling multi-million-dollar hotel investments or home-based businesses with low entry costs, franchise candidates are investing in a perceived solution to a personal problem.

Most franchise candidates invest in franchises for reasons that have nothing to do with business. They only appear business-oriented to the mediocre or underperforming franchise recruiter who is not skilled enough or doesn't care enough to ask the necessary probing questions to uncover what is really driving the candidate...

Feature Story:

The Four Steps To Lead Generation Success: Steps 1 And 2 »

By Steve Olson

Step 1: Define your market of qualified prospects

Who is your ideal franchise buyer?
Let's begin with knowing your market. Producing quality prospects starts with understanding who your franchise candidate is. Marketing efforts will be disastrous if you don't! It's like being in a boxing match blindfolded with the lights out, with no clear target to punch. You'll be working with the wrong prospects and wasting a bundle of money and time. Worse yet, you'll award franchises to unqualified owners, a painful mistake not easy to resolve.

For superior marketing, craft your franchisee success profile first, before you even think about how to promote your franchise opportunity. If you ever lose sight of your buyer, you can no longer grow to the greatness you aspire...



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