August 02, 2021 // Franchising.com // OMAHA, Neb. - Richard Heyman joins Scooter’s Coffee as Chief Information Officer. Heyman will transform Scooter’s Coffee technology capability, allowing the company and brand to differentiate itself when providing best-in-class franchise support systems and elevating an amazing experience for its loyal and new customers.
With more than 35 years of experience in information technology, Heyman has successfully led digital transformation for entrepreneurial endeavors and large public enterprises. In working across the retail spectrum, he brought a business focus to IT, making it a value-driver that resulted in significant growth for organizations. Prior to joining Scooter’s Coffee, Heyman served in leadership roles at companies that included Retail Digital Strategy Consulting; Christopher & Banks; Gordmans; Pamida Stores; Distributed Intelligence Systems; Sirius Retail and Baker’s Supermarkets.
Heyman will advance Scooter’s Coffee technology-enabled processes to provide secure and scalable IT solutions that will fuel franchise support and growth. Scooter’s Coffee understands customers want to interact with brands digitally. Heyman’s expertise in digital transformation will result in data-driven, dynamic decision-making, allowing the company and franchise system to elevate overall customer experience while striving to deliver the best drive-thru interaction in the world.
Heyman has a Bachelor of Science degree in Geology and Physics from Tufts University and a Master of Science degree in Geology from Brown University. He subsequently earned a Master of Business Administration and a Master of Information Systems from the University of Nebraska at Omaha.
SOURCE Scooter’s Coffee
With over 750 stores operating across 28 states and commitments to open more, Scooter’s Coffee is in the midst of a strategic growth phase across the nation. Scooter’s Coffee is striving to become the No. 1 drive-thru coffee franchise...