July 18, 2023 // Franchising.com // CRANBERRY TOWNSHIP, Pa. - The Minuteman Press franchise in Cranberry Township has moved to a brand new facility located at 1185 Freedom Road, Cranberry Twp, PA 16066. Rich Coyner has owned the business for six years, while the shop itself has been operating for over 20 years.
Rich shares, “Our original location was initially setup to accommodate offset presses and a backroom operation with little retail-facing space. We moved away from the offset press business five years ago and needed a fresh look that allows our customers to see how technology has changed the way we deliver printed services to them.”
He continues, “We moved into a larger space that is wide open and enables our clients to see more of our operation and capabilities. Our digital presses are near the front of the store and clients can see how we move a job from print to completion. We also added a larger lobby area with display racks for logo apparel and a display case for our promotional products lines. Our lobby is also wide open and accessible for customers in accordance with ADA guidelines.”
When asked how he’s grown Minuteman Press in Cranberry Township since purchasing the business six years ago, Rich highlights the following:
Rich adds, “We have a great team that enjoys meeting the needs of our customers. I know that if I continue to invest in good people, new technology and keep things moving forward, the customers will stay with us. At Minuteman Press, we continue to evolve and strive to get better at everything we do to make sure our customers are happy and satisfied with our work. If we can provide a solution, we do it! And if for some reason we can’t, we’ll point them in the right direction.”
Prior to buying the business, Rich shares, “I spent over 30 years in the transportation & logistics industry, 20-plus years working in Corporate America for three Fortune 500 companies and the last 12 years running a privately held third-party logistics organization. I knew how to run a company but was not sure what I wanted to do so I became involved in franchise consulting as a Certified Franchise Consultant. I came across Minuteman Press in Cranberry Twp and decided to purchase it. I knew how to run a company but knew nothing about the printing industry, so I did some research and worked with the local SBDC to better understand the industry and its future potential.”
Over the past six years, Rich has continued to receive ongoing franchise support from Minuteman Press International. He explains, “Minuteman Press provides a great platform to run your business along with a diverse vendor base to meet just about any needs a customer may have. Their FLEX software is a great tool for managing day-to-day operations and my central facility work is about 35%-40% of my business because we have such great vendors in the Minuteman Press program. I can do more sales with less staff using the central facility model.”
As for what advice he would give to other business owners, Rich says, “The best advice I can give is run your business - don’t let it run you. It’s important to not let the business run you as you need to let your employees run the day-to-day and you need to be thinking big picture. Know what you want to be today, tomorrow and the next day - the world does not stand still so if you slow down it will pass you by.”
Rich adds, “Also, treat your employees well! Without your team, you cannot meet the challenges of being a successful business owner.”
For more information on Minuteman Press in Cranberry Township, PA, visit their website: https://minuteman.com/us/locations/pa/cranberry-township/
Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at https://minutemanpressfranchise.com.
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Minuteman Press is the world's largest & number 1 rated printing & marketing franchise. Our business model features multiple revenue streams, a high repeat business factor, normal hours of operation, a royalty cap and much more!