January 28, 2025 // Franchising.com // Phoenix, Ariz. – Dogtopia, the nation’s largest and fastest-growing pet wellness franchise, is commemorating a notable year of achievements in 2024. From surpassing 285 open daycare centers to earning accolades from prestigious media outlets and organizations such as The Franchise Times and Entrepreneur Magazine, Dogtopia further solidifies its position as the top dog and leader in the pet industry.
Amid macroeconomic headwinds of 2024, the brand reported an impressive 5% same-store sales growth while opening more than 20 new daycares across the country in new and existing markets. Additionally, Dogtopia celebrated a 12% revenue increase systemwide and boasts nearly 600 daycares across 34 states currently operating or in various stages of development, more than all of its competitors combined.
The year also saw Dogtopia’s charitable arm, the Dogtopia Foundation, raise more than $4M since inception and sponsor more than 620 service dogs for veterans.
In addition to new store openings and franchise agreements, Dogtopia rolled out new and innovative offerings to support both franchise owners, store teams and their dog parents including:
John Mansfield has been named Chief Operating Officer at Dogtopia, after joining the company in July 2023 as Vice President of Operations and Revenue. Prior to Dogtopia, he spent more than 15 years at Oakley, where he honed his expertise in multi-unit operations and brand growth. At El Pollo Loco, John spearheaded the launch of the company’s first Digital Learning Management System, which supported over 400 franchise and company-owned locations. He also led retail operations for Porsche Design of America, overseeing company-owned stores, franchise locations, and strategic partnerships with dealership shop-in-shops. Most recently, at Chemical Guys, John led all commercial and revenue-generating functions, driving significant growth and elevating the brand from an independent position to #3 in US retail dollar market share. In his new role, John will oversee real estate, new store development, and sales operations, with a strong focus on driving AUV growth, optimizing single-unit economics, and enhancing franchisee success.
Christine Eastburn was recently named Vice President of Operations at Dogtopia, where she oversees operational strategies and franchisee support, ensuring the company's continued growth and excellence in providing high-quality dog daycare services. She joined Dogtopia in September 2023 as Director of Franchise Business Partnership to drive operational efficiency, support franchisee success and enhance the overall customer experience. Before joining Dogtopia, Christine Eastburn spent more than three years at Chemical Guys, where she held roles as Vice President of Retail and Director of Retail Operations for Detail Garage. In these positions, she spearheaded retail strategies and operations, driving revenue growth, store development, operational excellence and an elevated customer experience. Christine has an extensive background in retail operations, having worked with major brands such as Oakley, Snap Inc., Ann Taylor and Victoria’s Secret Beauty.
“At Dogtopia, we’re driven by a relentless commitment to redefining the dog daycare experience. We are focused on the long-term health and well-being of every single dog who steps foot through our doors, as well as being a partner with every parent we encounter,” said, Neil Gill, CEO of Dogtopia. “Our continued growth stems from our unwavering dedication from all levels of our brand to enhancing all aspects of our business, for both the dog and parent. We’re eager for the year ahead and look forward to what the future holds for Dogtopia.”
After a substantial investment in developing and rolling out its new proprietary technology, the company will be shifting focus back to basics: driving single-unit economics and growing average unit volume while opening up to 30 new locations in 2025.
More than just daycare, boarding, and spa services, Dogtopia is the trusted dog wellness expert dedicated to enhancing the lives of dogs and their families. Dogtopia's services and products are rooted in science, validated by data, and delivered with love. With guidance from an environmental biologist, veterinarian, and credentialed dog trainer, Dogtopia continues to set the industry standard for dog wellness and daycare to help dogs live long, healthy, happy lives.
For more information about Dogtopia or to find a location near you, visit www.dogtopia.com.
Founded in 2002, Dogtopia is an early pioneer and innovator in the dog daycare industry, offering an experience focused on wellness, quality of care, safety, and transparency in the market. The ultimate destination for improving the physical and mental wellbeing of dogs and pet parents, Dogtopia helps our furry friends live long, healthy, and happy lives with services that holistically address canine wellness. Pet parents have the assurance of leaving their beloved furry family members in the hands of trained professionals in an environment created with the safety of dogs in mind, including spacious playrooms assigned by size and play style, comfortable rubber flooring to reduce the impact on joints and paws, and webcams for pet parents to check in on their pups. For more information, visit www.dogtopia.com.
SOURCE Dogtopia
With close to 300 locations operating and 350 more sold and in development, Dogtopia is the largest and fastest-growing pet services provider in the world.