Diversification and Balance

Multi-brand franchising allows operators to balance risk and ride out the uncertainties of the marketplace in many ways:

  • Economic cycles. Operating brands in different industries can help minimize the ups and downs of an uncertain economy. Casual dining as a segment took a huge hit in the recession, while bargain-priced continued to do fairly well; new car dealers suffered while maintenance and repair businesses held their own and expanded.
  • Seasonal cycles. A franchise in a four-season climate slows to a crawl in the winter. Ice lemonade, and frozen desserts peak in the warm weather, so why not add and sandwiches as the weather cools? Adding a second business to balance out the seasons will keep employees engaged and the cash flowing in. New brands can be in related sectors (maid service, electrical, home insulation), or in completely different areas (food, centers).
  • Cash flow. A franchisee with several units of a casual brand ventured into rental stores. Stocking a new rental store with merchandise is expensive, and monthly rental fees don't cover the purchase price for 6, 12, or 18 months, tying up valuable cash in inventory. The daily cash flow from the restaurants was the perfect complement to keep the organization healthy until the rental stores started showing a profit--which they did handsomely in time.
  • Day parts. Breakfast, lunch, dinner, late night, and in-between. Whether it's or services, consumers and businesses have needs 24 hours a day. If your business makes the majority of its sales at and lunch, adding a brand that peaks in the afternoon and evening will make for a longer day, but also a stronger bottom line.
  • Surprises. Fast food operators have been hit hard over the years by news of salmonella, E. coli, employee misbehavior, and other developments beyond their control. Having other brands in your portfolio can help you stay afloat until a negative situation is remedied and trust in the brand restored.

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