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Best Practices

When it comes to making a difference and getting things done, there is a distinct difference between those that do and those that don't. Those that do have conviction, absolute commitment, and an unwavering desire to get results.
  • By Rowdy McLean
  • 4,666    41
Now is a great time to consider selling your franchise restaurant. Here are three steps that will help you get the most out of the deal.
  • By Kevin Burke
  • 7,776    0
No one ever said franchise growth was easy. Operating one or two locations is hard enough, but growing to 10, 20, or more is challenging for even the most seasoned operators--especially if any of their new builds or acquisitions turns out to be a poor performer.
  • By Kerry Pipes
  • 4,674    126
Customers still like to speak with a real person by phone. Are you using the phone at your business and making it easy for your customers to get what they need?
  • By Lisa Ford
  • 5,320    0
The franchise business model is under unprecedented attack by anti-business activists launching a coordinated campaign in cities, states, and at the federal level.
  • By Erica Farage
  • 3,651    35
Every organization has a chance to deliver a positive customer experience. That experience has many starting points and touch points along the customer interaction.
  • By Lisa Ford
  • 4,087    26
Vast amounts of energy and treasure have been invested to understand why customers do--or don't--come back. Few questions are more important, since same-store sales growth is built on the backs of loyal customers.
  • By Jack Mackey
  • 3,536    0
7 common negotiating mistakes that when avoided will help you make power plays that lead to win-win situation in business and in life.
  • Multi-Unit Franchisee
  • 5,398    39
Reporters love sources who understand their needs. Getting a call from a reporter who wants to quote you as an expert for his story, review your products or services, or invite you to write an exclusive article for a publication, is a major coup.
  • By Ginny Grimsley
  • 4,251    0
Now that we're nearing November, it's time to refocus on the business with an eye toward planning for 2015.
  • By Steve Lefever
  • 5,289    25
Leadership authority Roxi Hewertson exposes 4 myths about what makes a great leader. By changing the way you think about leadership you can change the effectiveness of your business.
  • Multi-Unit Franchisee
  • 5,499    0
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You want your customers to talk about you. Positive word of mouth advertising can enable your most loyal customers to not only talk about you but also to keep doing business with you. So give them something to talk about.
  • By John Tschohl
  • 5,398    10
Hopefully, you've heard that the Payment Card Industry Data Security Standard (PCI DSS) has changed... again.
  • By Giles Witherspoon-Boyd
  • 7,999    0
Organizations have leaders and managers. But there is a stark difference between the two and each has different skills sets. Can you recognize leaders from managers?
  • By John Tschohl
  • 4,837    0
You have good and poor employees, it's an unfortunate fact of life. But you need all of your employees to get along and work well together. Here are 10 effective ways to identify difficult employees and tips for helping coworkers get along better.
  • Multi-Unit Franchisee
  • 5,978    0
Employees are on the frontline and the face of your business to customers. It's important that they show customers they care about them. Here are 11 strategies to help operationalize caring.
  • Multi-Unit Franchisee
  • 5,692    0
Veteran entrepreneur shares tips for balancing business and personal life while working from home. She's a serial entrepreneur who offers advice for maintaining professionalism in business without sacrificing or feeling guilty about your family.
  • Multi-Unit Franchisee
  • 3,834    0
The best financial advisors are also great team players. Top financial advisors and attorneys should work together to create a successful collaborative effort for their clients.
  • Multi-Unit Franchisee
  • 4,162    0
Ten years ago, when FRANdata began tracking the concentration of units controlled by multi-unit franchisees, it totaled 45 percent. Today, multi-unit operators control 55 percent of all franchise units.
  • By Darrell Johnson
  • 4,463    0
Tips for reaching customers with online and social media tools and understanding how to maximize these online resources to reach your customers quickly and effectively.
  • By Eric Groves
  • 5,664    0
Energy company offers five fundamental and highly effective tips for leading a small business to success.
  • Multi-Unit Franchisee
  • 5,171    0
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"You don't want to change who you are," says Sally Hogshead. "You just want to become more of who you already are."
  • Multi-Unit Franchisee
  • 4,944    0
A declaration is a powerful thing. By making a declaration, you not only announce something, you proclaim it to be a true and accurate representation of who you are and what you believe in.
  • By Steve Farber
  • 4,997    0
Successfully operating a multi-unit franchise--typically generating millions of dollars in revenue from many locations--requires a keen awareness that leading multiple units is fundamentally different than leading a small operation.
  • By Robert Sher
  • 4,954    0
As an entrepreneur, you're often the face of your company, and your ability to capture attention, to fascinate others--clients, employees, strategic partners, influencers--can make or break a business.
  • By Sally Hogshead
  • 4,254    27
As people get closer to the age when they hope to retire, traditional wisdom calls for moving into more conservative - safer - investments, such as Treasury bonds and many fixed-income mutual funds.
  • Multi-Unit Franchisee
  • 3,741    0
Local businesses are stronger together than alone. Your competitive advantage is derived from the local and industry knowledge you possess along with the market power (resources that enable you to attract and retain customers) built.
  • By Eric Groves
  • 3,784    24
Customer expectations today are dramatically higher, thanks to the likes of Amazon, Zappos, Southwest Airlines, Starbucks, Ritz-Carlton, and Chick-fil-A, to name just a few of today's customer experience leaders.
  • By Jack Mackey
  • 2,974    13
The Affordable Care Act (ACA) has introduced widespread changes to the healthcare landscape. It has increased the availability, quality, and affordability of health insurance for the general population, regardless of age, gender, or pre-existing medical conditions.
  • By Benjamin Geyerhahn
  • 5,457    0
Accomplishing goals is the most essential function of running a company, according to 46 percent of entrepreneurs polled by The Alternative Board (TAB).
  • Multi-Unit Franchisee
  • 3,624    34
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Dominators!    

Multi-Unit Franchisee Magazine

Issue IV, 2016

Multi-Unit Buyers Guide    

2016 Multi-Unit Buyers Guide

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