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Best Practices

Franchisees move into Washington, D.C. this week to meet with members of Congress and make their case for protecting the future of the franchising business.
  • Multi-Unit Franchisee
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Customer service expert John Tschohl offers 6 customer service principles that empower employees and build better businesses.
  • Multi-Unit Franchisee
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What franchisees want from corporate field support is pretty straightforward. Basic expectations include great products, marketing and brand support, ongoing training, site selection, purchasing power for goods and services, and participation in product and program testing.
  • By Debbie Selinsky
  • 3,920    0
Captain D's joins forces with Share Our Strength's Dine Out for No Kid Hungry campaign to help to put an end to childhood hunger in America.
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15 franchisee associations team up with IFA to oppose Department of Labor's proposed changes to overtime regulations.
  • Multi-Unit Franchisee
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Newk's Eatery looks to raise awareness of ovarian cancer and fundraising for the disease by growing its "Newk's Cares" initiative during Cancer Awareness month in September.
  • Multi-Unit Franchisee
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Jamba, Inc. Continues Towards Its Goal of Becoming an Asset-Light Model and Nears Completion of its Refranchising Initiative.
  • Multi-Unit Franchisee
  • 5,219    0
Tired of paying royalties? How would you like to get in on collecting them? That's one of the reasons--among many--behind an innovative fund created to allow multi-unit franchisees to own or invest in franchise brands.
  • By Eddy Goldberg
  • 4,982    0
Arizona Files Brief In Support Of IFA Lawsuit Seeking To Stop Franchise Wage Discrimination In Seattle.
  • Multi-Unit Franchisee
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IFA says millions of salaried workers would lose out on key benefits such as workplace flexibility and long term advancement opportunities under new overtime regulation rule.
  • Multi-Unit Franchisee
  • 4,143    13
Amazon founder Jeff Bezos is a Star Trek junkie. He almost named his company MakeItSo.com, based on the adventures of the USS Enterprise, when Captain Jean-Luc Picard would confirm his commands with the words, "Make it so!"
  • By Jack Mackey
  • 4,226    8
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Doing good is a longtime pursuit in America. You might even say it's a part of the culture. Americans love a good cause and like to help when they can.
  • By Kerry Pipes
  • 4,285    14
IFA says new California bill would create untested new statutory language leading to costly litigation and hindering future franchise development.
  • Multi-Unit Franchisee
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2015 AFDR highlights: Website mystery shopping of nearly 150 brands reveals most franchisors have a long way to go to excellence; social channel usage still lacking.
  • By Eddy Goldberg
  • 2,117    0
Comprehensive online video-based seminars created exclusively for multi-unit franchisee operators who want to learn from America's top multi-unit franchisees.
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  • 6,359    9
The Melting Pot fondue restaurant offers new financing program incentive combined with reduced franchise fee for new franchise agreements through the end of the year.
  • Multi-Unit Franchisee
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Founded in 2010 and only franchising since 2012, dessert franchise CREAM signs development deal for more than 30 units in Florida.
  • Multi-Unit Franchisee
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The International Franchise Association teams up with five Seattle franchisees to file an appeal in federal circuit court to stop the city from discriminating against local franchise businesses.
  • Multi-Unit Franchisee
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Fastsigns franchisee Clint Ehlers will be on a panel to address the NLRB's Joint-Employment Standard at U.S. Chamber of Commerce event this week in Washington, D.C.
  • Multi-Unit Franchisee
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C&P Restaurant Company in Georgia signs six-unit development agreement with Fazoli's. The move will add to their portfolio of Captain D's and Cheddar's locations.
  • Multi-Unit Franchisee
  • 4,030    0
Cyber attacks are on the increase. Here's what small- to medium-sized franchisees can do to be more secure in the future.
  • By Darren Guccione
  • 8,964    51
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Taking risks can pay off in big rewards. After experiencing the exhilaration and ROI of risk taking, you'll wonder how you ever lived without it.
  • By Scott Petinga
  • 3,935    0
Franchise relations are in the midst of powerful, fundamental change. Driven by the maturity of franchising, the rise of large multi-unit operators...
  • By Eddy Goldberg
  • 5,102    1
Whether you're planning to sell off units now or in the future, here are a few simple steps that will help you avoid unwanted surprises.
  • By Scott A. Augustine
  • 4,093    0
When evaluating a brand, experienced operators have two big advantages over first-time prospects. First, they know what questions to ask. Second, most of the time they know what a good answer looks like.
  • By Darrell Johnson
  • 3,952    0
New energy management systems can provide significant financial benefits and operational efficiencies. Here's how multi-unit franchisees can benefit.
  • By James Walton
  • 3,964    0
Franchisees testify before Senate committee that recent actions by the NLRB would significantly undermine their ability to operate and sustain their businesses - potentially forcing them to close down.
  • Multi-Unit Franchisee
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Business entrepreneurs and leaders will always encounter challenges. But they can forge ahead with skills like caring, courage, confidence, competence and commitment.
  • By Marsha Friedman
  • 4,330    0
Throughout modern history, periods of heightened innovation and technological advance were followed by a relatively radical step up in the human condition as new industries, processes, routines, and services became commonplace.
  • By Carol M. Schleif
  • 5,168    0
New report says franchise businesses projected to again grow faster than the rest of the economy in 2015.
  • Multi-Unit Franchisee
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