Elements Massage® Brand Ranked on Newsweek®’s “2020 America’s Best Customer Service” List
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Elements Massage® Brand Ranked on Newsweek®’s “2020 America’s Best Customer Service” List

The Elements Massage brand lands on Newsweek’s list of the best customer service companies in the U.S. in the ‘Spa, Wellness and Beauty’ category

December 10, 2019 // Franchising.com // Englewood, Colo. - the Elements Massage® brand was recognized by Newsweek on its 2020 America’s Best Customer Service list in the ‘Spa, Wellness and Beauty’ category, for the second year in a row.

The Elements Massage brand, one of the nation’s fastest growing therapeutic massage franchise brands with approximately 250 locations across the United States and Canada, has had a notable past year. Achievements include becoming the nation’s first massage franchise brand to offer hemp-infused HerbalRitual™ Therapeutic Massage services and opening the brand’s 250th studio. Additionally, the brand unveiled its “Studio 2.0” design, a modernized interior design package that will be reflected in future studios in the development timeline.

In addition to being recognized by Newsweek’s list of America’s Best Companies for Customer Service, the Elements Massage brand also landed on the Forbes® list of America’s Best Franchises and the Inc. 5000 list this year.

“The Elements Massage system is focused on providing therapeutic massages to help relax, restore and rejuvenate our clients,” said Susan Lintonsmith, CEO of Elements Therapeutic Massage, LLC. “We strive to address the needs of clients with a personalized massage session in a safe and trusting environment. We are pleased by the positive feedback and will continue to fulfill the brand’s purpose of helping improve the lives of everyone we touch.”

Newsweek examined the ways in which many companies nurture their relationships with consumers, and worked with Statista®, a respected global research firm, to collect and analyze data across over 160 retail categories. The compiled rankings reveal the best customer-service companies, with the Elements Massage brand being among the top companies.

The Newsweek accolade adds to the Elements Massage brand’s recent national top-tier rankings on the Forbes list of America’s Best Franchises, Inc. 5000, Franchise Times 500, and Entrepreneur’s Franchise 500 ranking.

The Elements Massage franchise system is managed by WellBiz Brands, Inc., the portfolio manager of three wellness, fitness and beauty franchise brands: Amazing Lash Studio®, Elements Massage®, and Fitness Together®. Headquartered in Englewood, Colorado, WellBiz Brands, supports nearly 600 combined U.S. independently owned and operated locations across the three brands. For information on franchise opportunities with Elements Therapeutic Massage, LLC, visit ElementsFranchise.com.

About the Elements Massage brand

The Elements Massage® brand is one of the nation’s premier massage therapy brands, with approximately 250 locations across the United States and Canada. The brand differentiates itself by providing consumers with highly customized and therapeutic massage services through its industry-leading membership program, the Elements Massage Wellness Program™. The Elements Massage brand has been recognized as part of Entrepreneur’s Franchise 500 Ranking, Inc. 5000 list, Forbes list of America’s Best Franchises and Newsweek’s list of America’s Best Companies for Customer Service. Members at each studio benefit from a highly-rated massage service on a month-to-month basis. As a high growth franchise brand, Elements Therapeutic Massage, LLC offers franchise ownership. Each Elements Massage® studio is independently owned and operated. Elements Massage® and the Element Massage + teardrop design are registered trademarks owned by Elements Therapeutic Massage, LLC.

Media Contact:

Andrea Kalmanovitz
Decibel Blue

SOURCE Elements Massage


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