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Operations

To achieve long-term success, franchise systems require operational excellence at all levels, from their stores to their supply chains. Other essential operational factors include franchisee support, recruitment, training, and retaining top talent. Find ideas, tips, and tools to enhance your franchise business operations.

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Multi-Unit Franchisee Magazine
Published quarterly, Multi-Unit Franchisee Magazine is dedicated exclusively to Multi-Unit Franchisees. It delivers vital information and business solutions multi-unit franchisees seek to help strengthen their franchise systems and grow their brands
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Intelligent Office
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Intelligent Office
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Intelligent Office
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Highlights from the latest NFIB Covid-19 Small Business survey highlight ongoing struggles with supply chain and staffing.
  • Kerry Pipes
  • 1,338 Reads 13 Shares
Restaurant sales and traffic numbers stumbled in August as Covid fears re-emerged, says new Black Box Intelligence report.
  • Kerry Pipes
  • 937 Reads 1 Shares
Franchise operational excellence is more critical than ever. FranConnect asked 200 franchise operations execs about labor shortages, site visits, and more in this on-demand webinar.
  • FranConnect
  • 729 Reads 3 Shares
Franchises are embracing diversity, equity, and inclusion (DEI) at an ever-increasing rate both today and for the future
  • Sara Wykes
  • 2,510 Reads 41 Shares
How you can out-maneuver your competition and win the war for talent in the coming months.
  • Multi-Unit Franchisee
  • 1,520 Reads 7 Shares
Overcoming today's struggles to make the customer's journey a primary focus of all team members.
  • Dave Murray 
  • 1,321 Reads 1 Shares
Covid is winding down but the burnout epidemic is rising - it’s taken a toll on workers and is fueling a mass exodus. Here’s what leaders need to know and do.
  • Multi-Unit Franchisee
  • 1,229 Reads 6 Shares
Tips for hiring the best hourly employees in a post-Covid economic recovery
  • Kristina Gansser
  • 1,387 Reads 19 Shares
4 lessons from Re-Bath franchisees on creating their family business succession plan
  • Jordan Wood
  • 1,851 Reads 11 Shares
How military-style coaching encourages leadership in both employees and employers
  • Chad Storlie
  • 1,913 Reads 12 Shares
Your family business has regular employees and successor candidates. Do you know how to treat both?
  • Dan Schneider
  • 896 Reads 2 Shares
Integrity Employee Leasing
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Integrity Employee Leasing
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Integrity Employee Leasing
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To help employees make the most of themselves and your business, successful leaders factor in these 6 human needs
  • Jeanet Wade
  • 1,298 Reads 13 Shares
New Goldman Sachs survey of small business owners finds the road to recovery still dotted with roadblocks.
  • Multi-Unit Franchisee
  • 884 Reads
Keep pay at your business fair and merit-based, especially with employees who are your children.
  • Dan Schneider
  • 940 Reads 3 Shares
What franchisors get wrong about onboarding new franchisees – and 5 tips for how to fix it
  • Maria Haan
  • 2,051 Reads 49 Shares
Start transforming your culture to motivate family members to want to be involved in the business.
  • David Weaver
  • 1,137 Reads 6 Shares
Leveraging your CFO can facilitate positive outcomes to potential succession challenges.
  • Dan Iosue
  • 1,447 Reads 4 Shares
Two great ideas for employee orientation that will improve your business and help to retain your best workers
  • John DiJulius
  • 1,647 Reads
New report finds nearly half of small business operators say they have job openings they can’t fill.
  • Multi-Unit Franchisee
  • 1,569 Reads 5 Shares
Injection of hope? IBM surveys 15,000 people worldwide about Covid vaccines and their post-Covid expectations and plans
  • Eddy Goldberg
  • 2,293 Reads 11 Shares
5 tips for leaders, owners, and managers to keep their WFH employees aligned, productive, and connected.
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Bonchon
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Bonchon
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Bonchon
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Yum! Brands taking on climate change with new plan to reduce its greenhouse emissions by nearly half by the year 2030.
  • Multi-Unit Franchisee
  • 1,768 Reads 6 Shares
Build your bench strength by inspiring and educating your employees, and providing them autonomy and feedback.
  • Dan Iosue
  • 1,517 Reads 1 Shares
Study finds small business job openings hit record high in March.
  • Multi-Unit Franchisee
  • 2,056 Reads 1 Shares
A majority of small business owners said they tried hiring in February but many struggled to find qualified applicants, report says.
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  • 1,908 Reads 13 Shares
Are you managing franchise recruitment by opinions and emotions, or data and metrics?
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National Restaurant Association says the 'Raise the Wage Act' would lead to increased prices, job losses, and higher use of labor-reducing technology.
  • Multi-Unit Franchisee
  • 1,784 Reads 7 Shares
6 common problems managers face when terminating employees - and the antidotes to avoid doing it.
  • Roxi Bahar Hewertson
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We often ask multi-unit franchisees what they think about the value of OTJ vs. MBA school. Here’s an article asking what college courses entrepreneurs wish they had taken.
  • Eddy Goldberg
  • 1,786 Reads 3 Shares
Report finds more than half of small businesses looking to hire but having difficulty finding workers
  • Multi-Unit Franchisee
  • 2,074 Reads 13 Shares
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