Operations

To achieve long-term success, franchise systems require operational excellence at all levels, from their stores to their supply chains. Other essential operational factors include franchisee support, recruitment, training, and retaining top talent. Find ideas, tips, and tools to enhance your franchise business operations.

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  • HigherMe
    HigherMe was founded by a former multi-unit franchisee to optimize the hiring process. Our technology ensures you're hiring better quality candidates, reduces turnover and saves time and money.
It's an excellent time to be part of franchise operations. With franchise growth and multi-unit franchising, in particular, continuing to soar, the industry is working tirelessly to keep up with demand.
  • Amos Durbin
  • 2,559
One of the challenges new franchisees face begins soon after the franchise agreement is signed: hiring and training employees. The success of each franchised unit depends on the quality and behavior of its employees.
  • Eddy Goldberg
  • 19,962
Previously, we discussed how you can tap into the rich marketing resources provided by 1) your franchisor, and 2) your fellow franchisees.
  • Eddy Goldberg
  • 11,938
If you have to ask yourself if you're difficult to work for than you probably are. How to overcome ego-driven leadership problems.
  • Dan Iosue
  • 1,789
Facing the Challenges Related to Partnerships, Family, and Children Entering Into A Business Operation.
  • Jeff Bannon
  • 1,962
The economic power of minorities in franchising has been rising steadily in the past several decades. The reasons are not complicated: the number of Blacks, Hispanics, Asians, and Native Americans has grown steadily as a percentage of the United States population.
  • Eddy Goldberg
  • 19,043
Supercuts Franchisee Association Partners with Employee Benefits and HR Services Company in Effort to Help Hire and Retain Top Employees.
  • Multi-Unit Franchisee
  • 2,472
Friendly Franchisees is one of the largest Carl's Jr. franchise operators in the country with more than 70 locations throughout the Los Angeles and San Francisco markets.
  • Multi-Unit Franchisee
  • 4,357
Have you ever been asked what you do for a living? Rhetorical question, yes, but one that is often asked in social gatherings, and even from customers and vendors who may not truly understand what you do.
  • Dan Iosue
  • 4,423
Youth in franchising? Millennials at the helm? Can younger people with relatively little business experience (or money) learn to manage a successful franchise operation?
  • Eddy Goldberg
  • 13,863
Many franchise brands believe strongly in recruiting military veterans into their systems. These veterans often possess a determined and disciplined work ethic and a dedication to following a system.
  • Kerry Pipes
  • 16,737
SPONSORED
Open a Oxi Fresh Franchise
OXI FRESH is a GREEN Carpet Cleaning Franchise and one of Entrepreneur's "101 Best Franchises to Run From Home." Excellent recurring revenue stream, easy operation and low cost of ownership.
My career in business began at an unconventional location: the Brewhouse Grill in Hermosa Beach, Calif. Fresh out of college, I worked there as a waitress.
  • Jocelyn Mangan
  • 8,330
Communication strategies that can help put you in a position to effectively negotiate and influence to get the result you want.
  • Adriana Puente
  • 8,706
In many ways, the military is one of the best franchise systems in the world. Men and women sign on, commit to being dedicated to a common cause, receive standardized training, and work within an established and proven system that gets results.
  • Kerry Pipes
  • 16,363
5 Strategies That Can Help You Get Your Ego Out of the Way and Allow Your Business to Thrive.
  • Adriana Puente
  • 8,489
The Keys to Vetting and Choosing Potential Business Partners that Will Increase the Odds of a Successful Relationship
  • Aaron Bakken
  • 9,196
In the previous article, we discussed in general terms the cost of starting your own business compared with that of buying a franchise. This week we dig deeper into the specifics.
  • Eddy Goldberg
  • 17,146
Understanding the Emerging Impact of the NextGen of Franchise Leaders and Consumers.
  • Kendall Rawls
  • 7,265
A new Gecko Hospitality survey looks at why restaurant managers leave their jobs. The findings can help restaurant operators better understand employees and increase their odds of keeping their best talent.
  • Multi-Unit Franchisee
  • 8,205
Most entrepreneurs starting a business usually don't place "Develop an exit strategy" high on their priority list. Most business owners nearing retirement wish they had.
  • Eddy Goldberg
  • 17,917
It's possible to find great employees - and keep them. Strategies and techniques will be the focus of a session at the Multi-Unit Franchising Conference in April.
  • Kerry Pipes
  • 11,496
SPONSORED
Open a Jiffy Lube Franchise
Jiffy LubeĀ® pioneered the fast-lube category more than 35 years ago, changing the way millions of drivers care for their vehicles. Today, Jiffy Lube service centers across North America see more than 20 million customers each year.
Last night, you and the family celebrated your birthday with dinner at your favorite sit-down restaurant, a well-known franchised brand. After the usual great meal -- including a hearty greeting from the host and the owner -- you stopped in at your favorite ice cream emporium, also a franchise.
  • Eddy Goldberg
  • 21,995
The aging Baby Boomer population is creating an unprecedented marketplace for senior care service providers.
  • Emma Pearson
  • 20,528
Co-branding has been described as the combining and retaining of two or more brands to create a single, unique product or service. No matter how you describe it, it's a strategy that has really taken off in franchising.
  • Kerry Pipes
  • 41,399
Taking a franchise brand international requires research, dedication, and a lot of hard work. And as we looked at last time, it requires strong relationships with the right people on the ground in the international countries. People like Americans Jake Weinstock and Paul Kuebler, who teamed up with Russian entrepreneur Vladimir Grumlik, to open Gold's Gym franchises.
  • Kerry Pipes
  • 42,264
Albert Tadevosyan was an MMA (Mixed Martial Arts) fighter with a professional fight record of 7 wins, 1 loss, and 1 draw.
  • Kerry Pipes
  • 23,195
The fitness franchise sector is in a position of strength. Nearly one out of five Americans belongs to a health club.
  • Emma Pearson
  • 5,263
Jiffy Lube Multi-Unit Franchisee Finds Unique Advantage to Becoming a Mighty Auto Parts franchisee.
  • Multi-Unit Franchisee
  • 2,825
Now that you have your franchise unit up and running, how do you keep it from stumbling during its first months and years? After all, most small businesses need time to learn the ropes and turn a profit.
  • Eddy Goldberg
  • 14,470
Most people reading this article probably are members of several loyalty programs. Some are franchisees whose systems have a loyalty program they and their staff have had to implement.
  • Tom Epstein
  • 2,286
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