Operations

To achieve long-term success, franchise systems require operational excellence at all levels, from their stores to their supply chains. Other essential operational factors include franchisee support, recruitment, training, and retaining top talent. Find ideas, tips, and tools to enhance your franchise business operations.

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  • HigherMe
    HigherMe was founded by a former multi-unit franchisee to optimize the hiring process. Our technology ensures you're hiring better quality candidates, reduces turnover and saves time and money.
A new Gecko Hospitality survey looks at why restaurant managers leave their jobs. The findings can help restaurant operators better understand employees and increase their odds of keeping their best talent.
  • Multi-Unit Franchisee
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Most entrepreneurs starting a business usually don't place "Develop an exit strategy" high on their priority list. Most business owners nearing retirement wish they had.
  • Eddy Goldberg
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It's possible to find great employees - and keep them. Strategies and techniques will be the focus of a session at the Multi-Unit Franchising Conference in April.
  • Kerry Pipes
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Last night, you and the family celebrated your birthday with dinner at your favorite sit-down restaurant, a well-known franchised brand. After the usual great meal -- including a hearty greeting from the host and the owner -- you stopped in at your favorite ice cream emporium, also a franchise.
  • Eddy Goldberg
  • 21,294
The aging Baby Boomer population is creating an unprecedented marketplace for senior care service providers.
  • Emma Pearson
  • 19,370
Co-branding has been described as the combining and retaining of two or more brands to create a single, unique product or service. No matter how you describe it, it's a strategy that has really taken off in franchising.
  • Kerry Pipes
  • 40,073
Taking a franchise brand international requires research, dedication, and a lot of hard work. And as we looked at last time, it requires strong relationships with the right people on the ground in the international countries. People like Americans Jake Weinstock and Paul Kuebler, who teamed up with Russian entrepreneur Vladimir Grumlik, to open Gold's Gym franchises.
  • Kerry Pipes
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Albert Tadevosyan was an MMA (Mixed Martial Arts) fighter with a professional fight record of 7 wins, 1 loss, and 1 draw.
  • Kerry Pipes
  • 22,692
The fitness franchise sector is in a position of strength. Nearly one out of five Americans belongs to a health club.
  • Emma Pearson
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Jiffy Lube Multi-Unit Franchisee Finds Unique Advantage to Becoming a Mighty Auto Parts franchisee.
  • Multi-Unit Franchisee
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Now that you have your franchise unit up and running, how do you keep it from stumbling during its first months and years? After all, most small businesses need time to learn the ropes and turn a profit.
  • Eddy Goldberg
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SPONSORED
Open a Smoothie Factory Franchise
Are you interested in a health conscious franchise opportunity in a growing smoothie industry that does over $2 billion in annual sales in the United States alone?
Most people reading this article probably are members of several loyalty programs. Some are franchisees whose systems have a loyalty program they and their staff have had to implement.
  • Tom Epstein
  • 2,038
The complex challenges of a marriage and business partnership often requires both partners to work hard to maintain harmony and drive business performance.
  • Loyd Rawls
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Franchise owners must plan for ongoing success by paying attention to historical trends and developing a strategic plan for the future.
  • Kendall Rawls
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You get only one chance to make a first impression. So does the franchisor. That's why, after selecting which franchise brands to investigate, it's so important to evaluate the franchisor's response at every point of contact.
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Anyone who's thinking about starting a new business is going to need to create a business plan. Why? Well banks and lenders require one for starters. But also because business plans are one of the crucial foundations for the beginnings of a business. And the franchising industry is no different.
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Multi-Unit Operator Takes Over Atlanta La Madeleine Locations as Part of Brand’s Refranchising Program and Plans to Open 15 More Units In Atlanta and North Carolina.
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The last installment of this series is focused on lending and operations, and their importance in driving value in the business.
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I have just returned from a three-week trip where I presented programs for a client in India, the Philippines, Malaysia, and Singapore. I then went on to present two additional programs for a client in Australia who has many multi-unit restaurant owners.
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Bojangles' Continues Expansion Across North Florida As New Development Agreements Continue Brand Growth in New and Emerging Markets.
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Three areas where leadership is changing and how you can set your franchise operation up for success.
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SPONSORED
Open a Elements Massage Franchise
When simplicity is the essence of your business model, clients and owners benefit. Clients want a predictably wonderful experience with every visit. You want a business that takes the guesswork out of daily operations, so you can focus on growth...
HZ LM Casual Foods has purchased 26 La Madeleine locations in Houston, Austin, and Louisiana, while securing development rights for an additional 57 locations.
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How do you know which franchise is right for you? With nearly 3,000 franchise brands available in 75 different industries, the choices can be mind-boggling.
  • Eddy Goldberg
  • 10,096
North Carolina-based franchise group acquire 64 Sonic locations in Alabama, Tennessee, Virginia, and Georgia.
  • Multi-Unit Franchisee
  • 7,687
Relationships, lending, operations, and leadership are the key performance indicators that are essential to the success of your operation.
  • Kendall Rawls
  • 1,969
Leaders love to talk about revenue streams by showing graphs and charts with the breakdown of sales categories. It is important to know the percentage of sales generated by products or services and to monitor trends, especially the growth and decline of your business revenue.
  • John DiJulius
  • 5,814
Three successful multi-unit franchisees talk about how they spot, measure, and retain great employees.
  • Multi-Unit Franchisee
  • 2,034
For a very long time, franchisees and franchisors maintained an arm's-length relationship: the franchisee sent the franchisor a sales report and a royalty check each month and the franchisor pretty much left them alone.
  • Rod Bristol
  • 2,470
Dinesh Goswami and his partners with AR Pizza, LLC, already successfully operate 47 Popeye's Chicken locations and eight Arby's restaurants.
  • Multi-Unit Franchisee
  • 2,503
Contracts between parties have existed for centuries. Before contracts - there were agreements, or what we also call, covenants.
  • Doug Howe
  • 1,942
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