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Technology

Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.

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Hungarian Franchise Association
The Hungarian Franchise Association was founded in 1991 as an interest representation organization of the franchise business community.
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Bonchon
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Multi-unit operators recognize social media as a powerful way to stay in touch with their customers.
  • Franchise Update Media
  • 1,543 Reads 1 Shares
Artificial intelligence could save time and money but requires careful planning and a willingness to experiment.
  • M. Scott Morris
  • 1,313 Reads
What's your brand's story? How to use online, short-form storytelling to rise above the competition
  • Jack Monson
  • 1,490 Reads 16 Shares
Social media – a look back and a look forward – with a crisis management plan for when things go wrong online
  • Tim McIntyre
  • 1,373 Reads 22 Shares
Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
  • Colleen McMillar
  • 2,042 Reads 18 Shares
FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
  • Kerry Pipes & Eddy Goldberg
  • 2,038 Reads 4 Shares
Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 1,271 Reads
Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
  • M. Scott Morris
  • 1,498 Reads 3 Shares
Modern customers expect brands to blend the digital and real-world shopping experiences.
  • M. Scott Morris
  • 1,269 Reads
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 2,345 Reads 1 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 2,351 Reads
MassageLuXe
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MassageLuXe
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We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 2,148 Reads 25 Shares
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
  • Kerry Pipes & Eddy Goldberg
  • 2,049 Reads 1 Shares
Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
  • Kerry Pipes
  • 2,780 Reads 3 Shares
Franchise brands are adopting new technology to improve all aspects of their operations
  • Colleen McMillar
  • 2,874 Reads 29 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 3,287 Reads
AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
  • Jack Monson
  • 3,018 Reads 55 Shares
3 geospatial data trends for marketers to leverage in 2023
  • Geoff Michener
  • 3,413 Reads 30 Shares
Six social media predictions for 2023 foresee big changes ahead
  • Eddy Goldberg
  • 2,955 Reads 2 Shares
If you’re looking to improve your company’s technology in 2023, this report from Deloitte Insights is sure to help 
  • Eddy Goldberg
  • 4,366 Reads 13 Shares
Here’s why you should consider a digital detox in your personal and professional life
  • John DiJulius
  • 2,788 Reads 4 Shares
Angry Crab Shack
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Angry Crab Shack
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Angry Crab Shack
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10 ways to whip your frandev technology into shape and recruit more candidates
  • Eddy Goldberg
  • 3,062 Reads 19 Shares
Deloitte report reveals board members and C-suite execs have a serious "technology deficit"
  • Eddy Goldberg
  • 2,694 Reads 3 Shares
The power of local marketing continues to fuel profits for these franchisees
  • Sara Wykes
  • 5,548 Reads 12 Shares
New study finds 3/4 of restaurants surveyed are currently using automation in at least 3 areas of operation.
  • Kerry Pipes
  • 5,157 Reads 15 Shares
With tech’s rise into every aspect of franchising, implementing a technology fee in your FDD is not only a good idea, it may be a necessary one
  • FranConnect
  • 6,130 Reads 4 Shares
We asked Doug Poppen, Chief Marketing Officer for Homefront Brands, what social media channels he’s finding most effective for attracting quality leads.
  • Franchise Update Media
  • 7,442 Reads 26 Shares
Robbie the robot, is serving up hot dogs 24/7 in Zabka Nano’s autonomous convenience stores in Poland
  • Eddy Goldberg
  • 7,602 Reads 3 Shares
Digital dilemma: Balancing adoption of online technologies against increasing customer data privacy and protection laws
  • Kerry Pipes
  • 3,218 Reads 7 Shares
How well are you protecting your customers’ data and complying with the raft of new data privacy rules?
  • Helen Bond
  • 3,499 Reads 2 Shares
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