2017 Annual Franchise Development Report - Franchising Videos
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2017 Annual Franchise Development Report

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Description:

This panel of experts will discuss key findings in the annual mystery shop report and its importance in the sales process. We’ll discuss the process improvements our panelists made that offered the opportunity to win the award for their brand.

Introduction: Diane Phibbs, EVP & Chief Content Officer, Franchise Update Media

Moderator: Jeff Sturgis, CDO, Fazoli’s

Panelists:
- Michael Arrowsmith, CDO, Captain D’s
- Art Coley, CEO, CDI / InXpress
- Todd Owen, Owner, Alpha & Omega Franchising
- Charles Willis, CEO, Pinot’s Palette

Published: November 13th, 2017

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