Multi-Unit Franchisee Magazine Issue I, 2026: Not Playing Around
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Multi-Unit Franchisee Magazine: Not Playing Around

Q1 | 2026

Not Playing Around

Misha Punwani Moves Boldly Forward With Playa Bowls

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Doing It All: Franchisee Expands with Vertical Integration
Andy Cabral and his family have built a growth engine designed to scale
Kevin Behan
Hamming It Up: From College Gig to Honey Baked Ham's Largest Franchise Group
After taking over the family business, Matt Davis became Honey Baked Ham's largest franchisee
Kevin Behan
Franchising for Extra Credit: Former Teacher Follows his Business Dream
Aaron Gillaspie learned the value of hustle, research, and adaptability when pursuing his first career
Kevin Behan
A Good Steward: Doctor Balances Overnight ICU Shifts with Multi-Unit Ownership
Dr. Eric Jenkins says infrastructure and culture are crucial to running his 8 MassageLuXe locations
Kevin Behan
A New Growth Strategy: Taco Bell Operator Spices Things up with a Shot of 7 Brew
Joey Pierson plans to turn Tacala Companies into the premier multi-brand franchise group in the country
Kevin Behan
Won't Back Down: Rocky Start Leads to Successful Ownership Tenure
Lisa Starnes, a Captain D's franchisee, embraces excellence, practicality, and people-first leadership
Kevin Behan
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Better Together: Passion for Franchising Fuels Multi-Brand Home Services Operator
After years of coaching franchisees and studying the business model, Jonathan Steward became a franchisee himself
Kevin Behan
Sailing Into Franchising: Navy Veteran Doubled System Record for Sales in First Year
For Clement Troutman, staying the course was riskier than moving into franchising with Tropical Smoothie Cafe
Kevin Behan
Capital, Consolidation, and Control: The Forces Driving the 2026 Mega 99
2026's Mega 99 list ranks the country's largest multi-unit franchisees by unit count
Ambika Oberoi
2026 Mega 99 Rankings
2026's Mega 99 list ranks the country's largest multi-unit franchisees by unit count, including their brands
Franchise Update Media
From Operator to Leader: Success after 3 Units Requires a Mindset Change
Multi-unit franchisees learn that growth means relinquishing control and transitioning to strategic oversight
Colleen McMillar
Making the Leap from Single to Multiple Units
From mindset shifts to building trusted teams and scalable systems, multi-unit franchisees reveal what it really takes to grow beyond a single restaurant.
Kevin Behan
Make It Right: Customer Experience is the Competitive Advantage
Once considered a marketing tactic or training topic, customer experience is at the center of operations
Helen Bond
A Local Touch: Franchisees Weave into the Fabric of Their Communities
Operators know that local marketing makes good sense because that's where their customers are.
Leon Stafford
Scaling With Purpose: Service brand franchisees build culture, careers, and legacy
Practical beginnings with service brands can lead to businesses defined by scale, culture, and purpose
M. Scott Morris
Operators share why they chose service brands
Multi-unit franchisees share why service brands win with people, purpose, and recurring growth.
Kevin Behan
Charting the Path Ahead: Top operators offer insights on growth, resilience, and strategy in 2026
Members of the Multi-Unit Franchising Conference board of directors share their 2026 predictions
Kerry Pipes
Staff To Scale: Build resilient teams and grow with confidence
Take simple steps to build culture and develop the right relationship with your employees
Mike Orwig
"Helper's High": Altruism Serves an Important Function in Business
Helping others is a key driver of employee satisfaction and best-in-class customer experience
John DiJulius
Avoid the Bottleneck: Growth stalls when financial decisions don't scale
The owner's role is to build the team's ability to make solid financial decisions
Barbara Nuss
The New Frontier: AI can level the playing field for frontline workers
This generation of frontline workers is uniquely positioned to capitalize on AI's enormous potential
Matt Forbush
Building Buy-In: Operators can co-opt screens to connect teams
By mimicking phone features, franchisees can encourage belonging and reduce turnover
M. Scott Morris
Winning the Talent Search: Tips for finding the people your business needs
Build a culture where people feel seen and supported. Make them proud to be part of your team
Kathy George
The Growth Wall: Why Scaling Beyond 3 Units is So Difficult
Making the multi-unit leap requires a new organizational model, leadership structure, and capital strategy
Brent Elsass
Deliberate Rollouts: Global brands arrive in the U.S. with intention
International franchises are entering the market with a long-term view of system health
Meme Moy
Going Big: 2025 was the year franchising went on offense
It's time for the franchise community to take stock of past successes and plan for the future
Matt Haller
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