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CiCi's Upgrades Virtual Community Tool for Franchise Owners

By: Cicis |  0 Shares     254 Reads

Continued IT Advances Enhance Communication Process

August 21, 2007 (Coppell, Texas) – CiCi's Pizza, one of the nation's fastest-growing pizza chains, recently redesigned their intranet site, MyCiCis.net, in the efforts to streamline the communication process and enhance information exchange between the franchise owners and the corporate team.

"MyCiCis.net provides essential tools, information and communication channels to better assist our franchise owners in running a successful restaurant," said Forbes Anderson, chief financial officer. "As we continue to strengthen the site with indispensable content, our vision is to create a virtual CiCi's community wherein franchise owners and operators will be supported via a highly interactive communication channel 24 hours a day, seven days a week."

The newly launched site features a wide range of tools and information updates, from personal email accounts for all franchise owners to new developments in training, operations, marketing, real estate and accounting. Next month, CiCi's will introduce a new section to the intranet which will feature easy to use and proven Local Store Marketing tools, trends and tactics. This addition was developed to help restaurants with the creation and execution of community programs and other local marketing efforts.

Founded in 1985, CiCi's Pizza is a family-oriented restaurant serving guests fresh pizza, pasta, salad and dessert, all you want for under $5.00. CiCi's mission then and now is to exceed each guest's expectation in food, service and cleanliness at an affordable price. Since opening its first restaurant in Plano, Texas, CiCi's has grown to over 600 restaurants in 28 states.

Industry professionals have taken notice of CiCi's Pizza continuous growth and success. Nation's Restaurant News has ranked CiCi's number one for sales and unit growth in the pizza chain category for the past three years. In its recent 2007 ranking, Entrepreneur magazine designated CiCi's as the top brand in the Italian restaurant franchise category. StartupJournal.com, The Wall Street Journal's guide for entrepreneurs, ranked CiCi's as one of the top 25 highest-performing brands in the nation and Franchise Today placed the company in the top 200 of all franchise concepts. Other honors include "Best in Value" award among national pizza chains in Restaurants and Institutions magazine's 2006 Consumers' Choice Report and "Best Customer Service" from Corporate Research International in 2007, 2006 and 2005.

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