Local Glass Services Business Ready to Fix Your Panes

January 14, 2008 // Franchising.com // TABERNASH, Colo.– The Glass Doctor® of the Colorado Rockies franchise, owned by Dan Osborne and Sam Shalhoub is now ready to "fix your panes."

Previously known as All Cracked Up / Vision Companies, Glass Doctor of the Colorado Rockies offers automotive, residential and commercial glass repair and replacement services to Grand County and the surrounding area. Glass Doctor of the Colorado Rockies plans to gradually expand service by opening additional locations in four neighboring counties beginning in 2008.

Located at 57 County Road 820 in Tabernash, the Glass Doctor of the Colorado Rockies shop is open 8 a.m. – 5 p.m., Monday through Friday, and 8 a.m. – noon Saturday.

Osborne and Shalhoub also own and operate Hole in the Wall at the same location, which specializes in the retrofit of doors and windows in residential and commercial applications as well as in new construction projects.

"We're excited to be a part of the Glass Doctor franchise system — a company that is focused on customer satisfaction and makes it the top priority," Shalhoub said. "We looked at their system and how professionally it is run, and we know it will enhance our business."

The six glass service technicians at Glass Doctor of the Colorado Rockies are certified by the National Glass Association. They are experts in all kinds of glass repairs, from windshields and sunroofs to insulated glass windows and shower enclosures.

Glass Doctor of the Colorado Rockies is compliant with the standards of the Auto Glass Replacement Safety Standards (AGRSS) Council, Inc., and is listed on the official consumer Web site, www.safewindshields.com. AGRSS is a non-profit, accredited American National Standards Institute (ANSI)-standards development organization that has developed the world's only auto glass replacement safety standard.

Osborne and Shalhoub attended a five-day training course on the latest glass repair technology, customer service techniques and marketing methods, which was conducted at Glass Doctor's headquarters in Waco, Texas.

"Glass Doctor is a premier choice for glass repair and replacement nationwide," said Mark Dawson, president of Glass Doctor. "We're delighted Dan and Sam have joined our franchise team, and we believe their business will be successful because we all operate under the same core values."

About Glass Doctor®:
Established in 1962, Glass Doctor is the largest chain of full-service glass replacement providers in the nation. Recognized by Entrepreneur magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, service and repairs to the automotive, residential and commercial markets at more than 360 locations in the United States. Glass Doctor is a subsidiary of The Dwyer Group, Inc. For further information or to find the location nearest you, visit www.glassdoctor.com.

About The Dwyer Group, Inc.:

Based in Waco, Texas, The Dwyer Group, Inc. is a holding company of six service-based franchise companies – Mr. Appliance®, Mr. Electric®, Mr. Rooter®, Aire Serv Heating and Air Conditioning®, Glass Doctor® and Rainbow International Restoration and Cleaning®. The franchise network of The Dwyer Group, Inc. consists of more than 1,400 independently owned and operated franchises. Each company provides high-quality residential and light commercial services to customers worldwide. The Dwyer Group, Inc. is a portfolio company of the Riverside Company. For more information, visit www.dwyergroup.com.


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