New Glass Repair and Replacement Business Opens in Rome

January 24, 2008 // Franchising.com // ROME, Ga.– The Glass Doctor® of Rome franchise owned by Tim Born is now open for business and ready to "fix your panes."

As a full-service glass repair and replacement company, Glass Doctor of Rome offers automotive, residential and commercial glass repair and replacement services to Bartow, Chattooga, Floyd, Gordon, Haralson, Polk and Whitfield Counties.

Located at 4364 Martha Berry Highway, the Glass Doctor of Rome shop is open 8 a.m. – 5 p.m., Monday through Friday, and 8 a.m. – noon Saturday. Glass Doctor of Rome also offers 24-hour emergency service for businesses, homes and vehicle fleets, as well as free estimates on all glass services.

"We're excited to be a part of the Glass Doctor franchise system — a company that is focused on customer satisfaction and makes it the top priority," Born said. "We looked at their system and how professionally it is run, and we know it will enhance our business." Tim and his wife, Wendy, attended a five-day training course on the latest glass repair technology, customer service techniques and marketing methods, which was conducted at Glass Doctor's headquarters in Waco, Texas.

A master-certified technician by the National Glass Association, Tim has more than 24 years of experience in glass repair and replacement services. Tim will handle glass services for vehicles, homes and businesses, and technician Jay Dick will specialize in auto glass services. Wendy will serve as inside sales representative. "Glass Doctor is a premier choice for glass repair and replacement nationwide," said Mark Dawson, president of Glass Doctor. "We're delighted Tim and Wendy have joined our franchise team, and we believe their business will be successful because we all operate under the same core values."

About Glass Doctor®: Established in 1962, Glass Doctor is the largest chain of full-service glass replacement providers in the nation. Recognized by Entrepreneur magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, service and repairs to the automotive, residential and commercial markets at more than 360 locations in the United States. Glass Doctor is a subsidiary of The Dwyer Group, Inc. For further information or to find the location nearest you, visit www.glassdoctor.com. For recent company news and a complete media kit, visit http://www.glassdoctor.com/viewpressrelease.asp.

About The Dwyer Group, Inc.: Based in Waco, Texas, The Dwyer Group, Inc. is a holding company of six service-based franchise companies – Mr. Appliance®, Mr. Electric®, Mr. Rooter®, Aire Serv Heating and Air Conditioning®, Glass Doctor® and Rainbow International Restoration and Cleaning®. The franchise network of The Dwyer Group, Inc. consists of more than 1,400 independently owned and operated franchises. Each company provides high-quality residential and light commercial services to customers worldwide. The Dwyer Group, Inc. is a portfolio company of the Riverside Company. For more information, visit www.dwyergroup.com.

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