March 25, 2008 // Franchising.com // The 82-suite Hawthorn Suites in Naples, Florida has been awarded the Quality Excellence Award for its outstanding quality and service rating of 99%, based on results of the brand's ongoing Mystery Shopper program. In addition, Ron and Tom White, Managing Partners of White's Lodging, LLC of Naples, FL and owners and managers of the Hawthorn Suites in Naples, have been named Hawthorn Suites 'Franchisee of the Year,' an honor presented to the franchisee who best represents the brand.
Hawthorn Suites is the all-suites extended stay hotel brand with more than 100 hotels open or under construction in the U.S., Australia, Dubai, Kuwait and Turkey.
"Ron and Tom White – and their entire team in Naples – have created a showcase hotel that is among our brand's very best and sets Hawthorn Suites apart from the local competition," said Roy E. Flora, Chief Operating Officer of US Franchise Systems, Inc. (USFS), parent company of the franchisor of Hawthorn Suites. "That's why there is such a high level of guest satisfaction, with guests coming back to Hawthorn Suites Naples time after time – in fact, in the latest 'Intent to Return' numbers, more than 95% plan to return."
Said Tom White, "We are proud to receive this honor and look forward to continuing to welcome guests with a strong commitment by our entire staff, which is known for their friendly attitude and eagerness to provide guests with the most comfortable stay possible. We opened the Hawthorn Suites in September 2000 and continue to enjoy owning and operating with the same group of investors that we began with."
White added that his team's success with the Hawthorn Suites in Naples has enabled White's Lodging, LLC to begin construction on a new 114-room hotel in Sarasota, Florida, with a planned opening in December of this year.
The Hawthorn Suites in Naples is located in a lush tropical courtyard setting just off Pine Ridge Road, a ½ mile west of I-75, and close to numerous championship golf courses, Gulf of Mexico beaches, world-class shopping and fine dining. The hotel is uniquely designed to accommodate both extended stay and short-term travelers on business or leisure with spacious studio, one- and two-bedroom suites with fully equipped kitchens and an array of all-inclusive amenities for a home-away-from-home experience.
Suites provide complimentary local phone calls, and high speed Internet access (wired and wireless), Business services including dual-line phones with personal voice mail, in-room entertainment with 73 complimentary cable channels and DVD player, coffee maker and daily complimentary newspaper. The hotel recently introduced Hawthorn Suite's new Sweet Suite™ beds, with high quality white-on-white striped sheeting and matching duvet cover.
Hawthorn Suites hotel in Naples offers a complimentary daily hot breakfast buffet and Manager's Reception Monday through Thursday, a business center and three meeting rooms, an outdoor heated pool and spa, 24-hour fitness center, putting green, Sport Court™, guest laundry and valet service. There is also an on-site convenience store with complimentary grocery shopping services. Several golf packages are available.
Guests can earn free nights at Hawthorn Suites and other Hyatt hotel brands by taking advantage of Hawthorn Suites' partnership in the Hyatt Gold Passport® frequency program. Hawthorn Suites is a sponsor of The Society for Accessible Travel & Hospitality (SATH) and all hotels are ADA-accessible.
Reservations may be booked online at www.hawthorn.com or by calling 1-800-527-1133 or TDD 800-824-2116 toll-free. To reach the hotel directly, call 239-593-1300 or fax 239-593-1301. All Hawthorn Suites hotels are independently owned and operated.