March 28, 2008 // Franchising.com // - PIP Printing & Document Services, a franchise network of printing and marketing services centers, has received a 2008 Franchisee Satisfaction Award from Franchise Business Review. PIP received the award in the Business Services industry category and also received a Franchise 50 Midsize Class award, ranking #26 of all franchise systems with 50 to 200 units.
To measure franchisee satisfaction, Franchise Business Review surveyed franchisees from 325 franchise companies, representing 45,000 franchisees. Franchises were evaluated in five areas: Training and Support, Franchise System, Franchisor/Franchisee Relations, Financial Opportunity and Overall Satisfaction. The 2008 Franchisee Satisfaction Awards highlight those franchises whose validation among their franchisees was superior in the industry.
"Franchisee satisfaction is a company-wide priority for us,"Â said Catherine Monson, president of PIP. "I am honored to work with our network of franchisees. They are the reason for our success. The results of this survey help us to continue our efforts at building outstanding franchisor-franchisee relations."Â
Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. Survey results deliver the unbiased facts about the overall health of a franchise system direct from today's franchise owners. According to Eric Stites, President of Franchise Business Review, "franchisee satisfaction is a primary leading indicator of long-term system growth and success."Â
PIP Printing & Document Services is a leading provider of printing and marketing services and is part of a global network that spans more than 800 locations in 16 countries. PIP offers exceptional value to its business market by providing a full range of traditional printing and copying services including graphic design, finishing, posters and banners, and mailing and fulfillment. PIP also offers expanded services such as advertising specialty items, scanning and archiving, integrated direct marketing programs, Web-to-print solutions and more. PIP Printing & Document Services is owned by Franchise Services, Inc, a franchise management company that also owns the franchise brands Sir Speedy, Copies Now, TeamLogic IT and MultiCopy.
Contact: PIP Printing & Document Services, 26722 Plaza Drive, Mission Viejo, CA 92691. Tel: 949/348-5400, Fax: 949/348-5066. E-mail: email@example.com. Website: pip.com.