CiCi's Pizza Honors Top Performers at Annual Conference

CiCi's Pizza Honors Top Performers at Annual Conference

May 06, 2008 // Franchising.com // (Coppell, Texas)...CiCi's Pizza recently celebrated the achievements of their team members by recognizing them for their outstanding performance at their annual conference. More than 400 CiCi's franchisees, general managers and mangers gathered to enjoy the festivities with their families at the Red Rock Resort, Casino and Spa in Las Vegas, Nevada.

CiCi's team members and their families were entertained by a cutting edge video presentations, produced in-house by members of CiCi's marketing team. Craig Moore, president of CiCi's Pizza, and Kyle Smith, Director of Operations, personally presented each winner with an award reflecting 21 categories. Intermixed with the award ceremony were theatrical performances led by key senior management members leveraging CiCi's brand voice. Highlights of the conference included a Cirque De Soleil troupe performance and jet ski give-away.

"We are pleased to recognize these extraordinary franchisees and managers who propelled CiCi's Pizza to an outstanding year in 2007. Their efforts in creating a great environment for our employees and consistently providing an excellent dining experience for our guests have contributed to our success in the quick casual industry," said Moore. "Their exceptional performance has helped us gain momentum as we continue our aggressive expansion plan that will take us coast to coast this year."

The conference culminated with an awards ceremony where top accolades were presented to:

  • Operator of the Year- Quinn Newhall, Denver, CO
    This award is the highest honor presented each year within CiCi's. It is voted on by the system's franchisees and recognizes the operator that executed at the highest operational level, while being a great example of the CiCi's "Guest First" culture, "WOW'ing" guests, building sales and developing their entire team from top to bottom during 2007.

  • Manager of the Year- Adam Groth, Aurora, CO

  • MC Driver WOW Story of the Year- Bob Smith, Dallas, TX

  • CiCi's Legendary Operator Award:

    • Steve Haskins in the Fort Worth, Texas market
    • Tommy & Tami Marlin in the San Antonio, Texas market



The Legendary Operator Award is based on outstanding character, class and contribution to the success and growth of this brand. In addition, each honoree has developed managers that have gone on to be successful franchisees within the system.


Founded in 1985, CiCi's Pizza is a family-oriented restaurant serving guests all the fresh pizza, pasta, salad and dessert all for an unbelievably low price. CiCi's credits its continued success to the company's philosophy. CiCi's people go to extraordinary lengths to make guests feel special, while providing crazy good value. Since opening its first restaurant in Plano, Texas, CiCi's has grown to over 600 restaurants in 30 states. Over the past three years, CiCi's has opened nearly 180 new locations in new and existing markets.

Industry professionals have taken notice of CiCi's success. For the past three years, Nation's Restaurant News ranked CiCi's as number one for sales and unit growth in the pizza chain category. StartupJournal.com, The Wall Street Journal's guide for entrepreneurs, ranked CiCi's as one of the top 25 highest-performing brands in the nation. Franchise Today ranked CiCi's Pizza in the top 200 of all franchise concepts. The concept has received numerous other honors including recognition from Corporate Research International for best customer service in 2006 and 2005; a gold award from Restaurants & Institutions in its annual consumer choice in chains survey in the pizza category; Pizza Enterprise Industry of the Year in 2004 by Pizza Marketing Quarterly magazine; and a top rating in 2003 and 2004 in the Italian restaurant category for Entrepreneur magazine's Annual Franchise 500. Consumers have praised CiCi's customer service ranking them number one for four quarters through Real People Ratings, a survey conducted by Corporate Research International.

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