Secure with your surveillance...L&W Investigations unveils faster, more secure surveillance reports.
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Secure with your surveillance...L&W Investigations unveils faster, more secure surveillance reports.

June 24, 2008 // // WESTBOROUGH, MA...As an investigations firm specializing in insurance claims, L&W Investigations takes the "private" portion of "private investigations" quite seriously. That goes not only for maintaining a low profile when conducting surveillance, but securely reporting the results to clients. Hence the release of its new, more secure surveillance Web-based reporting system.

The new, Web-based reporting system provides L&W clients with instant access to reports and files pertaining to their case. Password protected, these reports are also secured with 128 bit SSL encryption, the highest level of security an online file can have.

"With computer hackers out there in full force, you can never be too cautious when you share and transmit information. While e-mailing reports and files leaves the door open for those hackers, our new reporting system slams it shut," said Neal Lyons, chairman and CEO of L&W Investigations, Inc. "Yet the security element of our surveillance reporting systems is benefit 1A compared to the immediate access this gives our clients to surveillance recordings and other files and documents pertinent to their case."

Other benefits of L&W's upgrade reporting system include:

  • Instant access to all historical case reports and files.

  • 24x7x365 access to notes from the L&W office, available in real time.

  • Case archiving functionality allows clients to look up the details of previous cases they assigned to L&W.

  • Being able to instantly watch video clips of surveillance online.

  • Instant access to recorded statements, scanned documents, photos and much more.

  • Organization of all information related to the case in one convenient online location


L&W Investigations works exclusively on workers compensation, disability, liability, auto and property claims. With its network of investigations territories across the U.S. and Canada, Puerto Rico and the Hawaiian Islands, L&W's boasts a client roster of more than 100 clients, ranging from insurance companies to third-party administrators, self-insured companies to law firms and municipalities.

"Many of clients work in a regional office and may not have the intimate knowledge of every area of their region. With our local offices and sophisticated reporting mechanisms, we can provide them the benefits of a local investigator with the support of a national network of investigations offices across North America. Very few private investigations companies can offer that combination," said Lyons.

L&W employs seasoned investigators who specialize in investigating insurance cases and claims. All L&W investigators go through extensive training and have access to the most state-of-the-art surveillance equipment. Among L&W's offerings are: surveillance; statements; activity/disability checks; asset/background investigations; and medical audits/clinic inspections.

For more information on L&W Investigations, Inc, you can call their corporate offices at (508) 616-9370 or visit the Web site at

Not your everyday investigations firm

L&W Investigations, Inc. specializes in investigating insurance cases and claims. In addition to providing nationwide coverage, L&W investigators are highly trained specialists equipped with state-of-the-art surveillance technologies and other advanced systems to provide second-to-none results and service. That includes online case status reports, video delivery by digital download or CD, DVD or VHS tape, rush services at no extra charge and much more.

L&W Investigations territories are located across the U.S. and the Hawaiian Islands as well as in Canada and Puerto Rico.

For additional information, visit the Web site at or contact L&W's corporate headquarters located in Westborough, Massachusetts, at
(508) 616-9370.



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