Telephone and Remote Technical Support Portal
NORFOLK, Va., July 24 // PRNewswire-FirstCall // -- Geeks On Call Holdings, Inc. (OTC Bulletin Board: GOCH), a premier national provider of professional IT solutions to small business and residential customers through its national network of franchise and Company-owned locations under the trade names Geeks On Call(R) and 1-800-905-GEEK(TM), announced today the launch of its telephone and remote technical support center: CallTheGeeks.com.
CallTheGeeks.com (Call The Geeks) offers telephone and online remote technical support service in areas where the Company has no existing on-site operations.
Call The Geeks service consists of an initial free live online chat to clarify and categorize computer issues, after which customers may opt for thirty days of unlimited phone, live chat, and/or remote computer support for a reasonable flat fee.
According to Rich Artese, Executive Vice President and Chief Operating Officer, "The launch of our Call The Geeks service is but another critical step in our mission: To become the leading professional provider of rapid-response on-site IT solutions to the small business and residential markets in the United States. Call The Geeks allows Geeks On Call to provide telephone and remote support to customers in territories across the U.S. where we do not currently offer on-site service."
Call The Geeks is staffed with trusted, certified technicians who must submit to a rigorous screening process -- the same as for any on-site employee. Support is offered to small businesses, home offices, and residential customers. Hours of operation are Monday through Saturday, 8:00am to 12:00am, and Sunday 10:00am to 7:00pm, Eastern Time.
Geeks On Call is a wholly owned subsidiary of Geeks On Call Holdings, Inc. (OTC Bulletin Board: GOCH). Founded in 1999, the Company is a pioneer in the mobile, rapid-response on-site IT service concept. Under the trade names Geeks On Call, 1-800-905-GEEK(TM), Call The Geeks(TM), and CallTheGeeks.com(TM), the Company's certified IT professionals service small businesses and residential customers through its national network of franchise and Company-owned locations. They provide computer privacy and security solutions, hardware and network installations and troubleshooting, as well as repairs, upgrades and consulting. Geeks On Call also co-markets through endorsed vendor relationships with other Franchisors, who offer GOC services to their franchisees as a value-added benefit. Over 250 independently owned and operated franchises have been granted, with new franchise and Corporate locations opening regularly. For more information, including franchising and Endorsed Vendor Program opportunities, call 1-800-905-GEEK or visit http://www.geeksoncall.com. Send an email of inquiry to email@example.com.
Call The Geeks, a wholly owned subsidiary of Geeks On Call Holdings, Inc., is a telephone and remote support service provider that operates through the online portal CallTheGeeks.com. The friendly, industry-certified professionals of Call The Geeks provide an initial free live chat to clarify and categorize computer issues, after which customers may opt for thirty days of unlimited phone, live chat, and/or remote computer support at reasonable flat-rate pricing. Call The Geeks trusted certified technicians are trained and tested using the rigorous screening process originally established for on-site employees. Hours of operation are Monday through Saturday, 8:00am to 12:00am, and Sunday 10:00am to 7:00pm, Eastern Time. For more information about the company, call 1-800-905-GEEK, visit http://www.callthegeeks.com or send an email of inquiry to firstname.lastname@example.org.
"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains or may contain forward-looking statements such as statements regarding the Company's growth and profitability, growth strategy, liquidity and access to public markets, operating expense reduction, and trends in the industry in which the Company operates. The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those more fully described in the Company's filings with the Securities and Exchange Commission. The Company assumes no obligation to update these forward-looking statements to reflect actual results, changes in risks, uncertainties or assumptions underlying or affecting such statements, or for prospective events that may have a retroactive effect.
SOURCE Geeks On Call