February 04, 2009 // Franchising.com // Ft. Lauderdale, FL – PuroClean, the nation's fastest growing property damage restoration franchise, announced today the appointment of John Capponi, an industry veteran with more than 25-years of experience in customer service and franchising, as the company's Vice President of Operations. Having previously spent a decade working for Purosystems, Inc., PuroClean's parent company, Capponi is already well versed in the PuroClean brand and mission.
"We are thrilled to welcome John back to PuroClean," said Keith Gerson, President and COO of PuroClean. "His leadership skills, along with his previous experience with the company will make him a key component of our well-rounded executive team."
As the company's Vice President of Operations, Capponi will help lead and further develop PuroClean's franchise support and training team, implement a new customer relations management system and manage the company's President's Council, which offers additional support for larger, more mature franchises.
"This is a true homecoming for me," Capponi said. "I am ecstatic for the opportunity to build on the great strategies already developed at PuroClean and to work with such a talented and well-respected team."
Before joining PuroClean, Capponi served as Vice President for Business Development for a Florida-based construction and home improvement company. Capponi also served as Franchise Director for National Homecraft, a leader in metal roof installations, Vice President for Franchise Operations for ADVANTACLEAN, a leading provider of environmental services, and Vice President for Business Development for AFTERDISASTER, specializing in fire and water damage restoration.
Capponi will also be able to relate to PuroClean's franchise owners, having been a franchise owner himself for more than 12 years. Capponi said that the experience gives him great insight into day-to-day operations and issues faced by PuroClean franchise owners.
Since its 2001 inception, PuroClean, the nation's fastest growing franchise in the $162 billion property damage restoration industry, has grown to more than 240 franchise location serving the U.S. and Canada. Known as the "Paramedics of Property Damage®" among insurance professional and property owners, PuroClean certified technicians provide emergency services to restore properties damaged by water, fire smoke mold, and biohazard events. With 2008 system-wide revenues exceeding $68 million, PuroClean continues to attract entrepreneurial-minded individuals looking for a personally and financially rewarding business opportunity in the recession-proof insurance property claims industry. Entrepreneur magazine ranked PuroClean #119 in its coveted 2009 Franchise 500® ranking of top franchise companies in the world. PuroClean also received the prestigious Franchise Research Institute's World Class Franchise™ designation for the fourth consecutive year in 2008.