Gold Coast, Australia, --(PR.com)-- ActionCOACH recently hosted its Asia Pacific Conference at the Gold Coast International Hotel in Queensland's breathtaking Gold Coast – touted as Australia's premier holiday destination.
At its annual awards dinner on Wednesday, February 11th, ActionCOACH honored Harry Raftos with the "Best Client Retention" award.
In presenting the award, ActionCOACH CEO Brad Sugars pointed out the importance of retaining existing clients.
"On an average, it costs six times more to get a new client – which makes the ability to retain clients paramount in any business," Sugars said. "The ActionCOACH community should look up to Harry and learn from his example by putting strategies in place to ensure client retention."
Raftos was awarded ActionCOACH's "Global Best Client Results" award for two consecutive years (2005 and 2006).
Having been in a family business most of his life, Raftos understands the issues faced by his fellow small business owners – and is passionate about helping them reach their goals. His ultimate goal while working with his clients is to help them spend less time working "in" their business and more time working "on" their business.
When Sugars started ActionCOACH in 1993, the business coaching industry was still in its infancy. Today, it is the second fastest growing industry – behind Information Technology.
ActionCOACH is the world's number one business coaching and executive coaching franchise, with more than 1,000 offices in 26 countries.