March 12, 2009 // Franchising.com // New local business owner Jon Sorensen sees his job as more than just structural cleaning and restoration – he also enjoys dealing with the diverse customer base he serves every day.
Sorensen is the franchise owner of Rainbow International Restoration and Cleaning of Greater Denver.
"That's one of the great aspects of my job," said Jon. "Every day brings new faces and challenges. One day we can help a family suffering from water or fire damage get back into their home sooner by using the latest in restoration technology. The next day we can clean the carpets after a toddler's birthday party punchbowl disaster. So many different kinds of wonderful people make up our area that each day is different."
"We are proud to say we answer all calls with a live voice, so you can always count on us for fast, friendly service and not a machine recording with endless number-punching options to follow," he added.
Sorensen joined the Rainbow International family in October 2008 and will host a grand opening Thursday, March 12, 2009 at his local office (8880 W. Alameda Ave. in Lakewood). The event runs 4-8 PM with a ribbon-cutting ceremony at 5 PM and will feature refreshments, door prizes and appearances by representatives from local West Chamber of Commerce and government offices.
"The Rainbow International concept of courteous and professional service drives us," added Jon. "I believe the key to business success lies in more than just doing a job for the customer. I think building relationships with my customers, in addition to providing top-notch service, is the secret to success. I also believe this philosophy flows over into and enhances my personal life as I treat others as I would like to be treated."
"Jon and Rainbow International are a terrific addition of world-class front line service for area residents," said Rainbow International president David Bethea. "We're excited to have him on the Rainbow International team and know he will do a great job serving his customers."
Established in 1980, Rainbow International is a global franchise organization providing residential and commercial restoration and cleaning services. Recognized by Entrepreneur magazine among its "Franchise 500," Rainbow International franchisees offer a broad range of damage restoration services (ranging from water, smoke and fire damage to carpet and upholstery cleaning and deodorization) to more than 330 locations worldwide. The new Rapid Structural Drying Network of Rainbow International has established a network of elite water loss mitigation franchises across the United States. Rainbow International is a subsidiary of The Dwyer Group, Inc.