Wyndham Brand Adds Experienced Sales and Operations Leaders
March 17, 2009 // Franchising.com // Parsippany, N.J.— In a focused strategy to expand the global reach of the Wyndham brand and exceed customer satisfaction goals, Wyndham Hotels and Resorts® today announced the expansion of its sales and operations teams with the addition of industry veterans Bill Scanlon, senior vice president of sales; Tim Rector, vice president of resort sales; Wayne Susser, vice president of brand operations; John Green, regional vice president of operations; and Kevin Regan, regional vice president of operations.
Bill Scanlon previously held executive–level sales and marketing positions with Marriott International and HEI Hotels and Resorts. Most recently he was president of Strategic Solution Partners, a lodging and hospitality consulting firm in Drexel Hill, Pa., responsible for the development and implementation of the company's overall business strategies.
In his new role as senior vice president of sales for Wyndham Hotels and Resorts, Scanlon will be responsible for defining and implementing the Wyndham brand's sales culture, executing programs that provide valuable customer insights, increased customer value and revenue–generating opportunities.
Tim Rector previously held executive–level sales and marketing positions with Starwood and LXR Luxury Resorts and the former Wyndham International. Most recently, he was area vice president of sales and marketing for Starwood in White Plains, N.Y. Based in Florida, he oversaw sales and marketing operations for the company's managed resorts in the Caribbean.
In his new role as vice president of resort sales, Rector will be responsible for the overall leadership of the Wyndham resort collection, overseeing all sales and marketing functions including advertising, promotions, distribution sales and direct sales. In addition, he will play a pivotal role in the recruitment, development and management of each hotel's sales and catering teams.
Wayne Susser previously served in executive–level operations roles with Hilton Hotels Corporation and Marriott. Most recently, he was senior director of international brand support for Hilton's Doubletree brand in Beverly Hills, Calif., responsible for managing international relationships with potential ownership groups and management companies.
As vice president of operations, Susser will oversee the Wyndham brand's license partner operations team and will be responsible for streamlining business processes across all hotels. In addition, he will work closely with independent, third–party research firms including J.D. Powers and Associates to hone quality measures and increase brand performance.
In their new roles as regional vice president of operations, Green and Regan will be responsible for overseeing the day–to–day operations of the Wyndham brand's managed portfolio of hotels, which includes the 600–room Wyndham Rio Mar Beach Resort and Spa in Puerto Rico and the 224–room Wyndham Garden Hotel — Midtown Convention Center in New York.
John Green previously served in executive–level operations roles with Wyndham International, Signature Hospitality Resources and John Q. Hammons Hotels. Most recently, he was senior vice president and managing director, operations east, for Pyramid Hotel Group in Boston, responsible for a portfolio of 19 hotels from 92 to 1,102 rooms.
Kevin Regan previously served in executive–level operations roles at Starwood and Stormont–Trice Corporation. Most recently, he was Starwood's senior vice president of operations, Southeastern United States and Caribbean, responsible for overseeing the country's second–largest region of hotels worth more than $1.2 billion in annual revenue.
"This is a group of highly talented and experienced professionals who know the ins and outs of the hospitality industry," said Jeff Wagoner, president of Wyndham Hotels and Resorts. "As we look to expand our managed portfolio of hotels, the addition of their knowledge and expertise in the key areas of sales, operations and brand contribution is designed to help Wyndham owners and operators drive revenue through a hands–on strategic approach."
Wyndham Hotels and Resorts, a subsidiary of Wyndham Worldwide Corporation (NYSE: WYN), offers upscale hotel and resort accommodations throughout the United States, Europe, Canada, Mexico and the Caribbean. All hotels are either franchised or managed by Wyndham Hotels and Resorts or an affiliate.