TWO MEN AND A TRUCK(R) Announces This Year's "Awards In Excellence" Winners
LANSING, Mich., April 13 // PRNewswire // -- The nation's largest independent moving company, TWO MEN AND A TRUCK(R), has announced its top-performing franchisees via its annual "Awards in Excellence" AIE recognition. The awards are based on a point system that measures customer satisfaction, including referral rates, customer service and safety incidents. The winners represent the top performers out of more than 200 independent moving franchises across the United States.
Gordon Shaffer of Las Vegas is TWO MEN AND A TRUCK's top overall performer across all metrics; Bob Gomori of Youngstown, Ohio, has been recognized as the top overall in customer service and Eileen Marrison of Omaha, Nebraska, has been awarded with the humanitarian of the year designation with more than 1,000 hours of donated moves during the past 12 months.
Brig Sorber, president and CEO and one of the Company's founding "two men," says the award recognizes the "best of the best" of franchise operators in what has been a challenging environment for many business owners during the past year.
"Customer service, pride in our work and community involvement are the foundation of TWO MEN AND A TRUCK," Sorber said. "We humbly recognize these franchisees and their unwavering dedication to those principles, and to growing their business through hard work. I believe you'd be challenged to find a more dedicated group of business people when considering the demanding market in which they competed last year."
This year's AIE awards are further impacted by the Company's recent recognition by J.D. Power and Associates as "Highest in Customer Satisfaction with Full Service Moving Companies" in 2008.
In addition to "number one franchisee," "number one customer service" and "humanitarian of the year" designations, the Company recognizes the top 14 overall performers in its annual AIE awards.
A full list of "Awards in Excellence" winners can be found at www.twomenandatruck.com.
TWO MEN AND A TRUCK(R) is the largest franchised moving company in North America. It includes 200 locations and approximately 1,300 trucks. Each location is independently owned and operated and sells boxes and packing supplies. Locations complete both home and business moves as well as packing and unpacking services. The company was recently ranked "Highest in Customer Satisfaction with Full Service Moving Companies" by J.D. Power and Associates for 2008. This is the second year in a row TWO MEN AND A TRUCK(R) received a customer satisfaction award for moving services.
SOURCE TWO MEN AND A TRUCK